We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Alphabet navigation on ipad disappeared
The alphabet navigation disappeared on our ipad os version 16.7.2, dropbox version 362.7. We rely on that to navigate the numerous files we have. How do I get it back?
The first photo shows what we have and the second shows where the alphabet navigation was.
BenDBX
Community Manager
Community ManagerHi TroyP,
We have removed the alphabet navigation, but you should be able to see a navigation bar once you start scrolling down. Can you scroll down in your files to see if it shows up?
Thanks,
Ben
Do you mean the search bar? It is there. And why would you remove the alphabet navigation? That alone made it much more user friendly for those that are not technical. That is a fail on your part, for sure.
- BenDBX
Hi TroyP,
The alphabet navigation bar did not provide a consistent experience. We're currently looking into more user-friendly alternatives. In the meantime, a scroll bar should appear where the alphabet navigation bar was when you scroll down. If that doesn't appear, let me know and I'll pass that info onto our engineers.
Is it the tiny circle with 3 lines in it? Not impressed. Sometimes when you fix things, you really don't.
- I agree that the Alphabet Navigation is an extremely useful tool that I rely on to move quickly through files. Please bring it back!
- Hi Ben.
I am the original user who complained over two years ago about the alphabet navigation bar disappearing. I made my original post about it disappearing and explained to your team member, Ray, who then reached back out with some troubleshooting. Unfortunately, an answer/fix did not come until another year when I got a random email from Ray saying that he had fixed the application and gave me instructions to go into settings and to reinstate the alphabet bar. And as you stated it seems about 2 1/2-3 weeks ago it was removed again. When you updated the app, you decided that the alphabet bar was providing an inconsistent experience. Could you please elaborate on the inconsistent experience that it was providing for users, and what troubles they were running into? Can you please provide any information you have in connection with the decision to get rid of the alphabet bar? I know when you are programming sometimes things get overlooked, which is what I believe happened the first time the alphabet bar disappeared, but that does not seem to be the case here. This seems to be an intentional removal which, as you can see, has cause chaos for many users.- Agreed!! Please figure out a way to bring it back for all the users who depend on it!!
