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Forum Discussion

TroyP's avatar
TroyP
Helpful | Level 6
9 months ago

Alphabet navigation on ipad disappeared

The alphabet navigation disappeared on our ipad os version 16.7.2, dropbox version 362.7.  We rely on that to navigate the numerous files we have.  How do I get it back?
GUI
iPad OS
Mobile
Mobile App
TroyP's avatar
TroyP
Helpful | Level 6

I cleared the cache, restarted, uninstalled and reinstalled and no luck.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
9 months ago

TroyP, can you send over a screenshot of what you see on your end? If there’s any info you don’t want to show publicly, feel free to mask it before posting it here.

  • TroyP's avatar
    TroyP
    Helpful | Level 6
    9 months ago

    The first photo shows what we have and the second shows where the alphabet navigation was.

    • BenDBX's avatar
      BenDBX
      Icon for Community Manager rankCommunity Manager
      9 months ago

      Hi TroyP,

       

      We have removed the alphabet navigation, but you should be able to see a navigation bar once you start scrolling down. Can you scroll down in your files to see if it shows up?

       

      Thanks,

      Ben

      • TroyP's avatar
        TroyP
        Helpful | Level 6
        9 months ago

        Do you mean the search bar?  It is there. And why would you remove the alphabet navigation?  That alone made it much more user friendly for those that are not technical.  That is a fail on your part, for sure. 

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