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Forum Discussion
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the adva...
Hello friend.
Unfortunately, after several tests I did, the only alternative I found was to delete the aforementioned folders and reinstall, thus correcting the permissions.
Here is a link where my suggestion was accepted as a solution.
If it helped you, leave a Like. 🙂
https://www.dropboxforum.com/t5/Apps-and-Installations/Moving-Dropbox-folder-from-Library-CloudStorage/m-p/654283#M49803
So as an update:
I did need to redo the following (which I had already done before, but re-did again after removing old devices as per my previous post referencing @wgroth2 suggestion):
- uninstall Dropbox
- In your terminal app of choice:
- `sudo mv ~/.dropbox ~/.Trash/dot_dropbox.old`
- `sudo mv ~/Library/Dropbox ~/.Trash/libDropbox.old`
- `sudo mv ~/Library/CloudStorage/Dropbox ~/.Trash/Dropbox.old`
- Restart
- Download & install latest Dropbox client
- Run the install dmg and follow the prompts to setup as normal up to selecting folders to sync
- This time I selected only a single root folder that contained only a single file to sync
- Wait for that to finish
- Restart
- Click on Dropbox icon and click the alert message link to install using `fileproviderd` config
- Wait for that to finish & confirm files have moved
- * Click Dropbox menubar icon, then on your profile avatar, then on "Quit"
- * In you terminal app of choice:
- `sudo mv ~/.Trash/Dropbox.old/* ~/Library/CloudStorage/Dropbox`
- * Restart
- Wait for Dropbox to complete sync & index
- OPTIONAL - Continue to cross your fingers, hope & pray that this is the end of this debacle
* Steps 11 - 13 - I actually did in Safe Boot mode, because I was completely over this and wanted to give it every chance of working. I presume that this isn't actually necessary.
Credit for the concept of the above steps to @elizeufreitas which you can see on about page 3-4 of this topic. So far so good, but I guess only time will tell.
ps - I get that it looks like a lot and maybe a little confusing (and yes, definitely not something that should be required to install a paid service), but it isn't difficult.
I rant into this again, and had to do mostly this. These are the most complete instructions, and I recommend others follow the above.
