Apps and Installations
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I need to get the actual app to open so I can change the settings (because even though I select "never for this device" for downloading photos, I get the stupid Download Photos window Every Friggin TIME I connect my phone to my computer). The problem is that when I 'open' the Dropbox app on my computer all it does is take me to the Dropbox files on my computer. The app itself never opens. I just installed the latest update and it still doesn't open the actual app.
Thanks for the screenshots @egleh.
Can we create an email for you, to troubleshoot this device issue the best way possible?
Thanks!
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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Hi
Yes, that would be super!
Thanks!
You've got mail @egleh!
I used the email address associated with your Communituy profile to help you further with this.
Happy Friday!
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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