We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
club1820
2 years agoNew member | Level 2
A PC I previously linked to Dropbox no longer shows up in devices, so I can't delete backup
My hard drive crashed on my PC and I installed a new one. subsequently the previous PC (hard drive) does not show up in dropbox.com/security/devices as being linked. it no longer shows up there. Not such a big problem but I want to delete the backup that exists from that PC (hard drive). Since it doesnt show up in linked devices, I can't delete the backup. the backup is taking up a great deal of space and now I am over my limit. Does anyone know of another way I can delete this backup? I can access the files online but cant delete them.
Thanks!
I found the solution! in online backups - it shows status as unlinked. selecting the three dots ... the option of downloading or deleting is available. I was able to delete it there.
- club1820New member | Level 2
I found the solution! in online backups - it shows status as unlinked. selecting the three dots ... the option of downloading or deleting is available. I was able to delete it there.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!