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club1820's avatar
club1820
New member | Level 2
2 years ago

A PC I previously linked to Dropbox no longer shows up in devices, so I can't delete backup

My hard drive crashed on my PC and I installed a new one.  subsequently the previous PC (hard drive) does not show up in dropbox.com/security/devices as being linked. it no longer shows up there.  No...
Account Settings
desktop
Dropbox Backup
  • club1820's avatar
    club1820
    2 years ago

    I found the solution!  in online backups - it shows status as unlinked.  selecting the three dots  ...   the option of downloading or deleting is available. I was able to delete it there.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey club1820, thanks for reaching out to us!

 

I'm glad to see you figured out how to delete your backup through the backups page.

 

If you need anything else, please let us know!

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