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Gathering Support
Describe reason for admin signing in as a user
When an admin uses the "log in as user"/"sign in as user" feature in the web admin interface, a confirmation prompt appears warning the admin that all other admins will get notified by email. It would be nice if this confirmation prompt included a text entry box where the admin could describe the reason for signing in as a member, and if this reason was included in the email sent to other admins and in the audit logs.
Use case: Our admins are regularly accessing the Dropbox account of a recently departed senior employee to look for certain files. Currently, the Dropbox admins manually send emails to the other admins to let them know the reason for the access.
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