You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
krinri
5 years agoHelpful | Level 5
Status:
Closed
Comments on Paper docs: Allow a comment to be retained/visible, but marked as resolved
Context:
We often use comments as a way for multiple people to add to a coversation about whatever's highlighted on the page.
Problem: Comments fall into three general use cases:
A comme...
krinri
3 years agoHelpful | Level 5
Hi, Walter . I noticed on some other issues, they were closed due to "inactivity" even though they had a lot of votes and some comments. I didn't see any need for people to comment further, as the issue was covered, and the system used here doesn't make it super easy to find topics to vote on, so I'm not sure that "inactivity" is a reason to close requests. For instance, some of the issues that were closed I still very much would like, but there's no reason for me to comment on them to make them "active." The next steps given were to make a new feature request, but that means all the previous votes would be lost, which doesn't make sense. Would you all reconsider your system around closing when the issue is "inactive"? It also means that I can't comment directly on those closed issues to say "hey no this should still be active bc I would still like this and I'm still here using Paper daily." Thanks for your consideration!
Related Content
- 2 months ago
- 5 months ago
- 3 years ago