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desertRF's avatar
desertRF
New member | Level 2
2 years ago

When using Dropbox Dash, Control E gives me a Dropbox tab pop-up on browser.

I just tried the Dropbox beta and this morning every time I try to send an email, (Control E), I get a dropbox tab pop up on my browser.  This is severely compromising my efficiency. How do I stop this?   Thanks for your help

  • Hi desertRF - thanks for reaching out! 

    It sounds like you may need to change the default keyboard shortcut (hotkey) for Dash.

    You can change the hotkey that launches Dash by using the following steps:
    1. Launch Dash

    2. Navigate to the Preferences console (either press CTRL + Comma, or click on the question mark icon)

    3. Select Keyboard Shortcuts

    4. Under "New Search" - choose a different hotkey command to launch Dash.
    This can even be CTRL + Spacebar if that works for you!

    Feel free to reach out to Support here if you have any additional questions!

  • desertRF's avatar
    desertRF
    New member | Level 2

    This program starts when I use Ctl E - the send button for my email.  I need to stop Dropbox from doing this. How? Help!

    • DBXjames's avatar
      DBXjames
      Icon for Dropbox Staff rankDropbox Staff

      Hi desertRF - thanks for reaching out! 

      It sounds like you may need to change the default keyboard shortcut (hotkey) for Dash.

      You can change the hotkey that launches Dash by using the following steps:
      1. Launch Dash

      2. Navigate to the Preferences console (either press CTRL + Comma, or click on the question mark icon)

      3. Select Keyboard Shortcuts

      4. Under "New Search" - choose a different hotkey command to launch Dash.
      This can even be CTRL + Spacebar if that works for you!

      Feel free to reach out to Support here if you have any additional questions!

      • desertRF's avatar
        desertRF
        New member | Level 2

        Thank You DBXJames

         

        I think I have it....