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Forum Discussion

yabo's avatar
yabo
Explorer | Level 4
10 months ago

Unable to find/install the app

I was unable to figure out how to get the latest windows app. I followed the steps in the tool to download it but it was only encouraging me to download the chrome extension, which I already have. He...
Desktop
Dropbox Dash
  • DBXjames's avatar
    DBXjames
    9 months ago

    Hi everyone! (yabo jsml Megan Jay)

     

    Thanks for your patience while we looked into this. At this time, we're currently investigating an issue with the installer link redirecting improperly. 

     

    In the meantime, feel free to use one of these direct installer links for Dropbox Dash below (depending on your computer's platform):


    •  (Mac): mac.x86_64
    • ❖ (Windows): win.x86_64
     

    Feel free to reach out to the support team using this link if any further troubleshooting assistance is needed. Thanks again!
     
    James
    Advanced Support | Dropbox Dash

yabo's avatar
yabo
Explorer | Level 4

That appears to be the same link that I got to in my loom video, it runs the same web page and I end up at the same place - it asks to install the chrome extension, then after a moment it detects I already have it (presumably) and goes to no further steps. 

 

yabo's avatar
yabo
Explorer | Level 4
10 months ago

FYI, from the Dash home browser page, I get the same link and result going this route 

 

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