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New member | Level 2

13 days ago

Dropbox アプリが立ち上がらないです

パソコンの電源を入れて、OS(Windows11)を立ち上げたら、Dropboxのアイコンが見つからないだけでなく、メニューからクリックしても、反応がありません。もちろん、他のディバイスからアクセスでして確認すると、当該PCと同期はしていない状態です。アンインストールを試みましたが、[DropboxUninstaller.exeがみつかりません]と出ました。

どなたか解決方法をご教授下さいませ。

よろしくお願いします。

デスクトップアプリ

4 Replies

Hinano Maeta
Dropbox Staff
13 days ago
Hendrix さん、

アプリが立ち上がらないとのことですね。

アプリをインストールしていないのではないでしょうか？

https://www.dropbox.com/downloading
- Hendrix
  New member | Level 2
  13 days ago
  Hinano Maetaさま
  ご回答ありがとうございます。
  アプリメニューは「Dropbox」のアイコンが確認出来ます。
  アンインストールした記憶はないのです。
  昨日まで機能していたはずなのですが...
  現状に、Dropboxを再度インストールしても良いのでしょうか？
Hendrix
New member | Level 2
13 days ago
Hinano Maetaさま
ご回答ありがとうございます。
アプリメニューは「Dropbox」のアイコンが確認出来ます。
アンインストールした記憶はないのです。
昨日まで機能していたはずなのですが...
現状に、Dropboxを再度インストールしても良いのでしょうか？
- Hinano Maeta
  Dropbox Staff
  13 days ago
  再度再インストールをお試しいただけますでしょうか？
  
  そうすると、タスクバーまたはタスクバーの時間横にある小さい上向き矢印をクリックすると、
  
  真っ白・真っ黒のDropboxアイコンが表示されます。
  
  ご確認いただけますでしょうか？

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どなたか解決方法をご教授下さいませ。

よろしくお願いします。

","body@stringLength":"230","rawBody":"

どなたか解決方法をご教授下さいませ。

よろしくお願いします。

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Dropbox アプリが立ち上がらないです","moderationData":{"__ref":"ModerationData:moderation_data:829041"},"body":"

Hendrix さん、

アプリが立ち上がらないとのことですね。

アプリをインストールしていないのではないでしょうか？

https://www.dropbox.com/downloading

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Hinano Maetaさま

ご回答ありがとうございます。

アプリメニューは「Dropbox」のアイコンが確認出来ます。

アンインストールした記憶はないのです。

昨日まで機能していたはずなのですが...

現状に、Dropboxを再度インストールしても良いのでしょうか？

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"141","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-04-03T22:09:20.893-07:00","lastPublishTime":"2025-04-03T22:09:20.893-07:00","metrics":{"__typename":"MessageMetrics","views":31},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:829039/message:829043","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:829042":{"__typename":"ModerationData","id":"moderation_data:829042","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:829042":{"__typename":"ForumReplyMessage","uid":829042,"id":"message:829042","revisionNum":1,"author":{"__ref":"User:user:1909880"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumTopicMessage:message:829039"},"conversation":{"__ref":"Conversation:conversation:829039"},"subject":"Re: Dropbox アプリが立ち上がらないです","moderationData":{"__ref":"ModerationData:moderation_data:829042"},"body":"

Hinano Maetaさま

ご回答ありがとうございます。

アプリメニューは「Dropbox」のアイコンが確認出来ます。

アンインストールした記憶はないのです。

昨日まで機能していたはずなのですが...

現状に、Dropboxを再度インストールしても良いのでしょうか？

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"141","kudosSumWeight":0,"postTime":"2025-04-03T22:08:26.305-07:00","lastPublishTime":"2025-04-03T22:08:26.305-07:00","metrics":{"__typename":"MessageMetrics","views":34},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:829039/message:829042","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDUyOjF8aW50LDgyOTA0Niw4MjkwNDY","node":{"__ref":"ForumReplyMessage:message:829046"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:829046":{"__typename":"ModerationData","id":"moderation_data:829046","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:829046":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1836361"},"id":"message:829046","revisionNum":1,"uid":829046,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:829042"},"conversation":{"__ref":"Conversation:conversation:829039"},"subject":"Re: Dropbox アプリが立ち上がらないです","moderationData":{"__ref":"ModerationData:moderation_data:829046"},"body":"

再度再インストールをお試しいただけますでしょうか？

そうすると、タスクバーまたはタスクバーの時間横にある小さい上向き矢印をクリックすると、

真っ白・真っ黒のDropboxアイコンが表示されます。

ご確認いただけますでしょうか？

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