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7 days ago

毎月引き落としされていますが詳細を確認できず解約できません

毎月1650円の身に覚えのない引き落としがあります。コミュニティなど確認し、クレジットカード検索ツールでトランザクションIDや引き落とされているカードの情報（カード下4桁・有効期限）を入れてもヒットしません。詳細などお伝えした上で解約の手続きをお願いしたいのですが、方法をご教示ください。

アカウントとお支払い

Hinano Maeta

Dropbox Staff

7 days ago

goldP さん、こんにちは！

不明な引き落としがあるとのことですね。

メールをお送りしますので、ご確認お願いいたします。

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毎月1650円の身に覚えのない引き落としがあります。コミュニティなど確認し、クレジットカード検索ツールでトランザクションIDや引き落とされているカードの情報（カード下4桁・有効期限）を入れてもヒットしません。詳細などお伝えした上で解約の手続きをお願いしたいのですが、方法をご教示ください。 ","body@stringLength":"158","rawBody":"

毎月1650円の身に覚えのない引き落としがあります。

コミュニティなど確認し、クレジットカード検索ツールでトランザクションIDや引き落とされているカードの情報（カード下4桁・有効期限）を入れてもヒットしません。詳細などお伝えした上で解約の手続きをお願いしたいのですが、方法をご教示ください。

","kudosSumWeight":0,"postTime":"2025-03-25T17:15:10.899-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:アカウントとお支払い","text":"アカウントとお支払い","time":"2019-06-10T07:16:35.989-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:827909_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

毎月1650円の身に覚えのない引き落としがあります。

"},"Conversation:conversation:827909":{"__typename":"Conversation","id":"conversation:827909","solved":false,"topic":{"__ref":"ForumTopicMessage:message:827909"},"lastPostingActivityTime":"2025-03-25T17:17:39.729-07:00","lastPostTime":"2025-03-25T17:17:39.729-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:827909":{"__typename":"ModerationData","id":"moderation_data:827909","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:827909_1":{"__typename":"Revision","id":"revision:827909_1","lastEditTime":"2025-03-25T17:15:10.899-07:00"},"ForumReplyMessage:message:827911":{"__typename":"ForumReplyMessage","id":"message:827911","conversation":{"__ref":"Conversation:conversation:827909"},"author":{"__ref":"User:user:1836361"},"revisionNum":1,"uid":827911,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"subject":"Re: 毎月引き落としされていますが詳細を確認できず解約できません","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:827911"},"parent":{"__ref":"ForumTopicMessage:message:827909"},"body":"

goldP さん、こんにちは！

不明な引き落としがあるとのことですね。

メールをお送りしますので、ご確認お願いいたします。

","body@stringLength":"274","rawBody":"

さん、こんにちは！

不明な引き落としがあるとのことですね。

メールをお送りしますので、ご確認お願いいたします。

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