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adtech's avatar
adtech
New member | Level 2
27 days ago
Solved

同じファイルの変更日がデバイスによって異なるのはなぜですか？

共有フォルダで複数人で作業を進めていたファイルの中に、 更新日がデバイスによって異なるものが有りました。 大体のファイルはどのデバイスでも同じでしたが、 なぜ、全く同じファイルなのに更新日がデバイスによって変わってしまうのかわかりません。 上手く同期が取れていないのか不安です。 どなたか原因をご存知でしょうか？ ご存知でしたら、ご教示いただけますと幸いです。
ファイルとフォルダ
同期
同期、デスクトップアプリ
  • Hinano Maeta's avatar
    Hinano Maeta
    24 days ago

    大変恐れながら、状況がわからないため存じ上げますが、基本的には同期問題となりますね。

    現在変更日が一致しているということで、問題が再発しましたら、お問い合わせいただきたく存じます。

adtech's avatar
adtech
New member | Level 2
24 days ago

Hinano Maeta様

返信ありがとうございます。
おっしゃる通り、同期は完了しており、
ファイル、フォルダの中身が一致しており、同期ステータスも最新の状態です。
また、デスクトップアプリとWEBブラウザでも変更日が異なっておりました。
（デスクトップアプリの方が新しくなっておりました。）

Hinano Maeta's avatar
Hinano Maeta
Icon for Dropbox Staff rankDropbox Staff
24 days ago

状況が確認できるスクリーンショットをご提供いただけますでしょうか？

  • adtech's avatar
    adtech
    New member | Level 2
    24 days ago

    恐れ入ります。
    現状を確認しましたが、
    変更日が更新されており、一致していました。
    なにか原因と思われるような事はありますでしょうか？

    • Hinano Maeta's avatar
      Hinano Maeta
      Icon for Dropbox Staff rankDropbox Staff
      24 days ago

      大変恐れながら、状況がわからないため存じ上げますが、基本的には同期問題となりますね。

      現在変更日が一致しているということで、問題が再発しましたら、お問い合わせいただきたく存じます。

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共有フォルダで複数人で作業を進めていたファイルの中に、 更新日がデバイスによって異なるものが有りました。 大体のファイルはどのデバイスでも同じでしたが、 なぜ、全く同じファイルなのに更新日がデバイスによって変わってしまうのかわかりません。 上手く同期が取れていないのか不安です。 どなたか原因をご存知でしょうか？ ご存知でしたら、ご教示いただけますと幸いです。 ","body@stringLength":"217","rawBody":"

共有フォルダで複数人で作業を進めていたファイルの中に、
更新日がデバイスによって異なるものが有りました。
大体のファイルはどのデバイスでも同じでしたが、
なぜ、全く同じファイルなのに更新日がデバイスによって変わってしまうのかわかりません。
上手く同期が取れていないのか不安です。
どなたか原因をご存知でしょうか？
ご存知でしたら、ご教示いただけますと幸いです。

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状況が確認できるスクリーンショットをご提供いただけますでしょうか？

","body@stringLength":"40","rawBody":"

状況が確認できるスクリーンショットをご提供いただけますでしょうか？

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恐れ入ります。
現状を確認しましたが、
変更日が更新されており、一致していました。
なにか原因と思われるような事はありますでしょうか？

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大変恐れながら、状況がわからないため存じ上げますが、基本的には同期問題となりますね。

\n

現在変更日が一致しているということで、問題が再発しましたら、お問い合わせいただきたく存じます。

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Hinano Maeta様

返信ありがとうございます。
おっしゃる通り、同期は完了しており、
ファイル、フォルダの中身が一致しており、同期ステータスも最新の状態です。
また、デスクトップアプリとWEBブラウザでも変更日が異なっておりました。
（デスクトップアプリの方が新しくなっておりました。）

","body@stringLength":"185","rawBody":"

Hinano Maeta様

返信ありがとうございます。
おっしゃる通り、同期は完了しており、
ファイル、フォルダの中身が一致しており、同期ステータスも最新の状態です。
また、デスクトップアプリとWEBブラウザでも変更日が異なっておりました。
（デスクトップアプリの方が新しくなっておりました。）

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