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higumaaaman2024's avatar
higumaaaman2024
New member | Level 2
11 months ago

ビジネスアカウントなのに「ビジネスアカウントが必要」と表示されてしまう

ビジネスアカウント利用中なのに

リンクに入ろうとすると「ビジネスアカウントが必要」と表示され

DropBoxのプラン選択の画面が表示されてしまいます。

考えられる原因や、対処法を教えていただきたいです。

 

▼経緯

これまで問題なくDropBoxを使っていたのですが、

本日突然1,2両方でフォルダ、メンバーから共有されたリンクに入れなくなりました。

管理者に問い合わせても、パスワードや権限の変更はしていない状態。

 

▼状況

・DropBoxへのログイン自体は問題なくできている

・ビジネスアカウント利用中

・DropBoxのパスワードは変更はしていない

・DropBoxの権限変更はしていない

・ログインに使っているアカウント

　1「部署共用のGoogleアカウント」

　2「個人のGoogleアカウント」

両方に会社のDropBox管理者からDropBoxのフォルダの利用権限付与してもらい

使ってた

・2台目のPCで試しても、両アカウント同じ状況

 

 

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  • M S.1's avatar
    M S.1
    Collaborator | Level 9
    7 years ago

    No! This is not solved. This is not a solution, this is a hack-work-around.  I NEVER clicked on any resolution or claimed this was solved.   Why are moderators marking problems as "solved"?

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ビジネスアカウント利用中なのに

\n

リンクに入ろうとすると「ビジネスアカウントが必要」と表示され

\n

DropBoxのプラン選択の画面が表示されてしまいます。

\n

考えられる原因や、対処法を教えていただきたいです。

\n

 

\n

▼経緯

\n

これまで問題なくDropBoxを使っていたのですが、

\n

本日突然1,2両方でフォルダ、メンバーから共有されたリンクに入れなくなりました。

\n

管理者に問い合わせても、パスワードや権限の変更はしていない状態。

\n

 

\n

▼状況

\n

・DropBoxへのログイン自体は問題なくできている

\n

・ビジネスアカウント利用中

\n

・DropBoxのパスワードは変更はしていない

\n

・DropBoxの権限変更はしていない

\n

・ログインに使っているアカウント

\n

　1「部署共用のGoogleアカウント」

\n

　2「個人のGoogleアカウント」

\n

両方に会社のDropBox管理者からDropBoxのフォルダの利用権限付与してもらい

\n

使ってた

\n

・2台目のPCで試しても、両アカウント同じ状況

\n

 

\n

 

","body@stringLength":"613","rawBody":"

ビジネスアカウント利用中なのに

\n

リンクに入ろうとすると「ビジネスアカウントが必要」と表示され

\n

DropBoxのプラン選択の画面が表示されてしまいます。

\n

考えられる原因や、対処法を教えていただきたいです。

\n

 

\n

▼経緯

\n

これまで問題なくDropBoxを使っていたのですが、

\n

本日突然1,2両方でフォルダ、メンバーから共有されたリンクに入れなくなりました。

\n

管理者に問い合わせても、パスワードや権限の変更はしていない状態。

\n

 

\n

▼状況

\n

・DropBoxへのログイン自体は問題なくできている

\n

・ビジネスアカウント利用中

\n

・DropBoxのパスワードは変更はしていない

\n

・DropBoxの権限変更はしていない

\n

・ログインに使っているアカウント

\n

　1「部署共用のGoogleアカウント」

\n

　2「個人のGoogleアカウント」

\n

両方に会社のDropBox管理者からDropBoxのフォルダの利用権限付与してもらい

\n

使ってた

\n

・2台目のPCで試しても、両アカウント同じ状況

\n

 

\n

 

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ビジネスアカウントなのに「ビジネスアカウントが必要」と表示されてしまう","moderationData":{"__ref":"ModerationData:moderation_data:777113"},"body":"

higumaaaman2024 さん、こんにちは！

\n

 

\n

共有リンクをクリックすると、Businessプランのアカウントが必要と表示される件ですね！

\n

共有リンクが送られてきたメールアドレスは今お客様がBusinessプランでご利用されているメールアドレスでしょうか？それとも別のメールアドレスになりますか？

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