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Explorer | Level 3

21 days ago

Solved

チームフォルダに移動してしまったフォルダが他のパソコンに共有されない

会社でDropBoxを使用しています。 DropBoxの中にチームフォルダAとBという（人のシルエットがあるフォルダ）2つのフォルダがありました。デスクトップのフォルダを間違えてBのフォルダをAのチームフォルダに入れてしまいました。 webでは2つ表示されており、他のPCやデバイスでも2つのフォルダが分かれて表示されています。移動してしまったPCのみAのフォルダに入ったままです。移動...

Explorer | Level 3

18 days ago

ありがとうございます！

元に戻りました！データ量が多くインデックス作成中になってましたが、後日使えました！ありがとうございます

Hinano Maeta

Dropbox Staff

17 days ago

yyyyyyu さん、

ご対応ありがとうございました！

問題が解決できよかったです！

素敵な一日をお過ごしくださいませ😄

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会社でDropBoxを使用しています。 DropBoxの中にチームフォルダAとBという（人のシルエットがあるフォルダ）2つのフォルダがありました。デスクトップのフォルダを間違えてBのフォルダをAのチームフォルダに入れてしまいました。 webでは2つ表示されており、他のPCやデバイスでも2つのフォルダが分かれて表示されています。移動してしまったPCのみAのフォルダに入ったままです。移動...","body@stringLength":"415","rawBody":"

会社でDropBoxを使用しています。

DropBoxの中にチームフォルダAとBという（人のシルエットがあるフォルダ）2つのフォルダがありました。

デスクトップのフォルダを間違えてBのフォルダをAのチームフォルダに入れてしまいました。

webでは2つ表示されており、他のPCやデバイスでも2つのフォルダが分かれて表示されています。

移動してしまったPCのみAのフォルダに入ったままです。移動しようとしても、アクセス権限がありませんと出ます。

webでアクセス権限を確認しますが、あなたのみとなっています。

移動してしまったPCと他のデバイスで同期がされてない気がするのですが、元の場所に戻す方法はないのでしょうか？

また、戻さなくても他のPCに同期がされるのでしょうか？

とても困っているので有識者の方教えて頂きたいです

","kudosSumWeight":0,"postTime":"2025-04-05T17:15:59.378-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:チームと管理者","text":"チームと管理者","time":"2019-06-17T16:08:17.863-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:ファイルとフォルダ","text":"ファイルとフォルダ","time":"2019-06-14T20:06:59.644-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:同期、デスクトップアプリ","text":"同期、デスクトップアプリ","time":"2022-03-14T01:08:28.097-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:829227_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":66},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:829227":{"__typename":"Conversation","id":"conversation:829227","solved":true,"topic":{"__ref":"ForumTopicMessage:message:829227"},"lastPostingActivityTime":"2025-04-09T17:14:53.982-07:00","lastPostTime":"2025-04-09T17:14:53.982-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:829227":{"__typename":"ModerationData","id":"moderation_data:829227","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:829227_1":{"__typename":"Revision","id":"revision:829227_1","lastEditTime":"2025-04-05T17:15:59.378-07:00"},"ForumReplyMessage:message:829809":{"__typename":"ForumReplyMessage","id":"message:829809","conversation":{"__ref":"Conversation:conversation:829227"},"author":{"__ref":"User:user:1836361"},"revisionNum":1,"uid":829809,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"subject":"Re: チームフォルダに移動してしまったフォルダが他のパソコンに共有されない","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:829809"},"parent":{"__ref":"ForumReplyMessage:message:829681"},"body":"

yyyyyyu さん、

ご対応ありがとうございました！

問題が解決できよかったです！

素敵な一日をお過ごしくださいませ😄

","body@stringLength":"283","rawBody":"

さん、

ご対応ありがとうございました！

問題が解決できよかったです！

素敵な一日をお過ごしくださいませ😄

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yyyyyyu さん、

デスクトップ上で間違えてフォルダを移動させたものど、元に戻せない状況と理解しております。

以下を実施ください。

１．タスクバーまたはタスクバー時間横の小さい矢印をクリックし、真っ白または真っ黒のDropboxアイコンをクリック

２．右上の名前クリック

３．基本設定クリック

４．アカウントクリック

５．ログアウトクリック

６．フォルダ元に戻す

７．スタートメニューよりDropboxアプリを再起動しログインする。

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2025-04-06T17:19:44.519-07:00","lastPublishTime":"2025-04-06T17:19:44.519-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":54},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:829227/message:829297","customFields":[]},"ModerationData:moderation_data:829809":{"__typename":"ModerationData","id":"moderation_data:829809","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:829681":{"__typename":"ModerationData","id":"moderation_data:829681","status":"APPROVED","rejectReason":null},"ForumReplyMessage:message:829681":{"__typename":"ForumReplyMessage","id":"message:829681","revisionNum":1,"uid":829681,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"conversation":{"__ref":"Conversation:conversation:829227"},"subject":"Re: チームフォルダに移動してしまったフォルダが他のパソコンに共有されない","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:829681"},"body":"

ありがとうございます！

元に戻りました！データ量が多くインデックス作成中になってましたが、後日使えました！ありがとうございます

","body@stringLength":"76","rawBody":"

ありがとうございます！

元に戻りました！データ量が多くインデックス作成中になってましたが、後日使えました！ありがとうございます

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