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guiesswein's avatar
guiesswein
New member | Level 2
6 years ago

Não foi possivel iniciar o Dropbox

Descrição do TXT:

bn.BUILD_KEY: Dropbox
bn.VERSION: 82.4.155
bn.DROPBOXEXT_VERSION: 27.0
bn.is_frozen: True
machine_id: 940607f9-7657-4398-91e5-77a3269d1ae6
pid: 9784
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\ACER\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\ACER\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\ACER\\Dropbox (STRIKE BRASIL)'
real_path='C:\\Users\\ACER\\Dropbox (STRIKE BRASIL)'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\82.4.155\\python-packages-37.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\82.4.155\\python-packages-37.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\ACER\AppData\Local\Temp
TEMP: C:\Users\ACER\AppData\Local\Temp
tempdir: 'C:\\Users\\ACER\\AppData\\Local\\Temp'
real_path='C:\\Users\\ACER\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 7626, in main_startup
File "dropbox\client\main.pyc", line 3408, in run
File "ui\common\uikit.pyc", line 865, in create_ui_kit
File "dropbox\client\ui\qt\uikit.pyc", line 117, in <module>
File "dropbox\client\ui\qt\tray_popup\tray_controller.pyc", line 92, in <module>
File "dropbox\client\ui\qt\tray_popup\tray_popup.pyc", line 138, in <module>
File "dropbox\client\ui\server_views\v2\qt\__init__.pyc", line 99, in <module>
File "dropbox\client\ui\server_views\v2\qt\embeddable.pyc", line 36, in <module>
File "dropbox\client\ui\server_views\v2\qt\web_engine.pyc", line 31, in <module>
File "<_bootstrap_overrides>", line 153, in load_module
ImportError: DLL load failed: Não foi possível encontrar o módulo especificado.

Deu problema de uma hora para a outra, sem alterar nada no PC. Alguma solução?

  • Nina's avatar
    Nina
    Icon for Dropbox Staff rankDropbox Staff

    Olá guiesswein!

    Lamentamos que esteja passando por esse problema ao iniciar o aplicativo Dropbox. 

    Posso ver que você já abriu um ticket com a nossa equipe de Suporte e um dos meus colegas já está lhe ajudando a resolver essa questão. Esse é o procedimento correto neste caso, pois precisamos analisar outras informações da sua conta. 

    Sinta-se a vontade para entrar em contato sempre que desejar!

     

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