Minha conta foi desabilitada pelo Dropbox, era uma conta plus e era ativa, tento falar com o Dropbox desde o dia 29/02 e ninguém responde! Mais alguém já teve esse problema? E como foi resolvido?
Interessante o que escreves (fico cada vez mais reticente entre escolher os serviços da Dropbox ou Google), isto porque, segundo a "política de respostas" da Dropbox é a seguinte:
Ola, infelizmente não é assim que funciona comigo, mesmo sendo usuário plus não me responderam, perdi um mês de pagamento porque não ultilizei o serviço por conta do problema e esta pago.
Moniz acho o DropBox muito bom, uso faz tempo e foi a primeira vez que deu problema, mais olhando para os valores e tratamento com o cliente creio que o Google drive seja o melhor custo benefício
Viva ilustres, Estou decepcionado com o Dropbox. Nunca vi uma empresa com esta dimensão a prestar um serviço de assistência aos clientes tão mau. Já abri vários pedidos e nada de respostas. É muita insensibilidade e falta de respeito para com os clientes. EU só precisava perceber o que esteve na base deste bloqueio da minha conta. Precisa de conversar com alguém que me indicasse os motivos e as acções que devo ter para contornar o problema.
Ola, Alcides ainda não consegui resolver, um rapaz do DropBox chamado Luiz estava falando comigo através de uma outra conta que possuo, mais ele pediu pra eu usar o e-mail da minha conta deletada para responder a ele, desde então ja se passou 2 dias e nada de resposta! Hoje faz exatamente 30 dias que minha conta foi desabilitada e até agora nenhuma solução foi dada! Quando eu conseguir resolver eu responderei aqui com a solução.
About Faça uma pergunta
Encontre respostas nas conversas iniciadas por outros usuários. Se não encontrar o que está procurando, faça uma pergunta.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
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Interessante o que escreves (fico cada vez mais reticente entre escolher os serviços da Dropbox ou Google), isto porque, segundo a \"política de respostas\" da Dropbox é a seguinte:
Interessante o que escreves (fico cada vez mais reticente entre escolher os serviços da Dropbox ou Google), isto porque, segundo a \"política de respostas\" da Dropbox é a seguinte:
Creio que, como forma de te \"protegeres\", o caminho será cancelar o pagamento, talvez assim tenhas uma reposta mais rápida.
Abraço,
Moniz
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acho o DropBox muito bom, uso faz tempo e foi a primeira vez que deu problema, mais olhando para os valores e tratamento com o cliente creio que o Google drive seja o melhor custo benefício","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:404871_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:405153":{"__typename":"ModerationData","id":"moderation_data:405153","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:405153":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1278323"},"id":"message:405153","revisionNum":1,"uid":405153,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumReplyMessage:message:404871"},"conversation":{"__ref":"Conversation:conversation:403535"},"subject":"Re: 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Viva ilustres, Estou decepcionado com o Dropbox. Nunca vi uma empresa com esta dimensão a prestar um serviço de assistência aos clientes tão mau. Já abri vários pedidos e nada de respostas. É muita insensibilidade e falta de respeito para com os clientes. EU só precisava perceber o que esteve na base deste bloqueio da minha conta. Precisa de conversar com alguém que me indicasse os motivos e as acções que devo ter para contornar o problema.
Viva ilustres, Estou decepcionado com o Dropbox. Nunca vi uma empresa com esta dimensão a prestar um serviço de assistência aos clientes tão mau. Já abri vários pedidos e nada de respostas. É muita insensibilidade e falta de respeito para com os clientes. EU só precisava perceber o que esteve na base deste bloqueio da minha conta. Precisa de conversar com alguém que me indicasse os motivos e as acções que devo ter para contornar o problema.
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Bom dia Tiago,
Estou a passar por uma situação similar.
A minha conta também foi desabilitada e estou a viver uma situação similar, sem resposta do \"dropbox\" há mais de 15 dias.
Tenhos anos de trabalho partilhado e neste momento estou pendurado.
A minha conta também foi desabilitada e estou a viver uma situação similar, sem resposta do \"dropbox\" há mais de 15 dias.
Tenhos anos de trabalho partilhado e neste momento estou pendurado.
Será que já conseguiu resolver o seu problema?
Eu preciso de ajudar para contornar a situação.
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Hoje faz exatamente 30 dias que minha conta foi desabilitada e até agora nenhuma solução foi dada! 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Hoje faz exatamente 30 dias que minha conta foi desabilitada e até agora nenhuma solução foi dada! 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