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Forum Discussion
Hamlet
4 years agoNew member | Level 2
Problema al instalar Monterrey MACOS
Instalé monterrey y no puedo iniciar dropbox en el finder de mi mac. ¿solución?
- 4 years ago
Resuelto reinstalándolo todo. Gracias
Marina
Dropbox Staff
Hola, Hamlet:
¡Bienvenido a la Comunidad de Dropbox!
Siento que estés teniendo problemas para abrir la aplicación de Dropbox desde que has actualizado tu sistema operativo.
2.- ¿Puedes enviarme una captura de pantalla del error que te aparece cuando inicias la aplicación de Dropbox (eliminando cualquier información personal que aparezca)?
Muchas gracias de antemano por tu respuesta.
¡Saludos!
alejandro funes
4 years agoNew member | Level 2
Este es el error que marca
Gracias
bn.BUILD_KEY: Dropbox
bn.VERSION: 134.4.4115
bn.constants.WINDOWS_SHELL_EXT_VERSION: 51
bn.is_frozen: True
machine_id: b959dceb-352f-5fa9-98a7-e3a712612b95
pid: 4846
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='Alks', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Alks', pw_dir='/Users/Funes', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='Alks', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Alks', pw_dir='/Users/Funes', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/Funes'
appdata: '/Users/Funes/.dropbox/instance1'
real_path='/Users/Funes/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Users/Funes/Dropbox'
real_path='/Users/Funes/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/kl/zw5nqs992ld65tn0_hf14p040000gn/T'
real_path='/private/var/folders/kl/zw5nqs992ld65tn0_hf14p040000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 816, in wrapper
File "dropbox/client/main.pyc", line 6537, in finish_dropbox_boot
File "dropbox/client/message_queue.pyc", line 313, in _wrapped
File "dropbox/client/main.pyc", line 6070, in _init_components_for_account
File "dropbox/client/main.pyc", line 5994, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 278, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 245, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 152, in __init__
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 209, in __init__
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 520, in _init_new_engine_locked
File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 188, in __init__
File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> fchflags syscall: _set_hidden |>> Permission denied"
- Marina4 years agoDropbox Staff
Hola, alejandro funes:
¡Bienvenido a la Comunidad de Dropbox!
Para resolver este error, ¿podrías intentar los siguientes pasos?
- Haz clic en el icono de Apple en la esquina superior izquierda de su pantalla.
- Selecciona Preferencias del sistema ...
- Luego Seguridad y Privacidad.
- Selecciona la pestaña Privacidad.
- Para realizar cambios, pulsa en el icono de candado y pon tu contraseña contraseña de macOS.
- Selecciona Acceso total al disco.
- Marca la casilla junto a Dropbox.
- Selecciona Accesibilidad.
- Pulsa la casilla junto a Dropbox.
- intenta reiniciar la aplicación de Dropbox para escritorio.
Espero que esto te ayude.¡Saludos!
- alejandro funes4 years agoNew member | Level 2
Listo, gracias por el apoyo
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