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Forum Discussion
arjouns
2 years agoExplorer | Level 3
No ha sido posible iniciar Dropbox (MacOS Monterrey)
Me pidió actualizar la app tras años utilizándola y al actualizarse y reiniciar el ordenador me dice que "no ha sido posible iniciar Dropbox". Ya le di permisos en accesibilidad. Esta es la info que aparece:
bn.BUILD_KEY: Dropbox
bn.VERSION: 162.4.5419
bn.constants.WINDOWS_SHELL_EXT_VERSION: 56
bn.is_frozen: True
machine_id: 5ce7a573-4698-5e87-80da-576236cc2c8b
pid: 10423
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='cristhianarjonillagarcia', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Cristhian Arjonilla Garcia', pw_dir='/Users/cristhianarjonillagarcia', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='cristhianarjonillagarcia', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Cristhian Arjonilla Garcia', pw_dir='/Users/cristhianarjonillagarcia', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'cristhianarjonillagarcia', '_nsurlstoraged', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'cristhianarjonillagarcia', '_nsurlstoraged', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/cristhianarjonillagarcia'
appdata: '/Users/cristhianarjonillagarcia/.dropbox/instance1'
real_path='/Users/cristhianarjonillagarcia/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
dropbox_path: '/Users/cristhianarjonillagarcia/Library/CloudStorage/Dropbox'
real_path='/Users/cristhianarjonillagarcia/Library/CloudStorage/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/6z/p229pjyx66v0bcdkvgj323vr0000gn/T'
real_path='/private/var/folders/6z/p229pjyx66v0bcdkvgj323vr0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 803, in wrapper
File "dropbox/client/main.pyc", line 6289, in finish_dropbox_boot
File "dropbox/client/message_queue.pyc", line 306, in _wrapped
File "dropbox/client/main.pyc", line 5816, in _init_components_for_account
File "dropbox/client/main.pyc", line 5740, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 244, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 280, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 190, in __init__
File "dropbox/fs_api/lifecycle.pyc", line 192, in __init__
File "dropbox/fs_api/lifecycle.pyc", line 206, in _create_thin_client
File "dropbox/fs_api/fs_api_adapter.pyc", line 50, in __init__
File "desktop/extensions/fs_api/fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__
fs_api_python.FsApiError: "Initializing fs api |>> Initializing application filesystem |>> Attempting to initialize dbx cache directory |>> open syscall |>> OS reported a potential deadlock"
Por favor ayuda, lo necesito para trabajo.
Gracias
- FernandoDropbox StaffHola, arjouns:¡Bienvenida a la Comunidad de Dropbox!En este caso puedes ejecutar una reinstalación avanzada de Dropbox.¡Espero que esta información te sea de utilidad!
- arjounsExplorer | Level 3
Hola Fernando, muchas gracias por contestar.
He realizado todos y cada uno de los pasos indicados en la "configuración avanzada" hasta en dos ocasiones y sigue mostrando el mismo error al tratar de iniciar la app de dropbox. Aquí le dejo el nuevo mensaje por si hubiera cambiado algo respecto al anterior. Por favor ayúdenme, lo necesito para trabajar...
Bajo mi desconocimiento quizás la solución se encuentre en la última línea del mensaje: "fs_api_python.FsApiError: "Initializing fs api |>> Initializing application filesystem |>> Attempting to initialize dbx cache directory |>> open syscall |>> OS reported a potential deadlock""
El mensaje completo:
bn.BUILD_KEY: Dropboxbn.VERSION: 162.4.5419bn.constants.WINDOWS_SHELL_EXT_VERSION: 56bn.is_frozen: Truemachine_id: 5ce7a573-4698-5e87-80da-576236cc2c8bpid: 546ppid: 1uid: 501user_info: pwd.struct_passwd(pw_name='cristhianarjonillagarcia', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Cristhian Arjonilla Garcia', pw_dir='/Users/cristhianarjonillagarcia', pw_shell='/bin/bash')effective_user_info: pwd.struct_passwd(pw_name='cristhianarjonillagarcia', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Cristhian Arjonilla Garcia', pw_dir='/Users/cristhianarjonillagarcia', pw_shell='/bin/bash')euid: 501gid: 20egid: 20group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])DYLD_LIBRARY_PATH: Nonecwd: '/'real_path='/'mode=0o40755 uid=0 gid=0parent mode=0o40755 uid=0 gid=0HOME: '/Users/cristhianarjonillagarcia'appdata: '/Users/cristhianarjonillagarcia/.dropbox/instance1'real_path='/Users/cristhianarjonillagarcia/.dropbox/instance1'mode=0o40700 uid=501 gid=20parent mode=0o40755 uid=501 gid=20dropbox_path: '/Users/cristhianarjonillagarcia/Library/CloudStorage/Dropbox'real_path='/Users/cristhianarjonillagarcia/Library/CloudStorage/Dropbox'mode=0o40700 uid=501 gid=20parent mode=0o40755 uid=501 gid=20sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'mode=0o100755 uid=501 gid=20parent mode=0o40755 uid=501 gid=20trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'not foundparent not foundtempdir: '/var/folders/6z/p229pjyx66v0bcdkvgj323vr0000gn/T'real_path='/private/var/folders/6z/p229pjyx66v0bcdkvgj323vr0000gn/T'mode=0o40700 uid=501 gid=20parent mode=0o40755 uid=501 gid=20Traceback (most recent call last):File "dropbox/client/main.pyc", line 803, in wrapperFile "dropbox/client/main.pyc", line 6289, in finish_dropbox_bootFile "dropbox/client/message_queue.pyc", line 306, in _wrappedFile "dropbox/client/main.pyc", line 5816, in _init_components_for_accountFile "dropbox/client/main.pyc", line 5740, in create_sync_engineFile "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engineFile "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 244, in __init__File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 280, in __init__File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 190, in __init__File "dropbox/fs_api/lifecycle.pyc", line 192, in __init__File "dropbox/fs_api/lifecycle.pyc", line 206, in _create_thin_clientFile "dropbox/fs_api/fs_api_adapter.pyc", line 50, in __init__File "desktop/extensions/fs_api/fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__fs_api_python.FsApiError: "Initializing fs api |>> Initializing application filesystem |>> Attempting to initialize dbx cache directory |>> open syscall |>> OS reported a potential deadlock"- arjounsExplorer | Level 3
Hola de nuevo, tras días sin respuesta, vuelvo a probar suerte... ¿Alguien podría ayudarme? Gracias
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