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julia homar

Explorer | Level 3

3 years ago

Solved

Icono de Dropbox en gris en Mac

Buenos días

Desde hace unos días el icono permanece en gris como si no tuviera conexión, aunque la tiene, trabajo en Mac y sistema operativo high Sierra. Si reinicio a veces aparece, otras no, he salido de la aplicación y he vuelto a entrar y no se soluciona, en otros dispositivos no hay problema. ¿Podeís ayudarme?

Gracias

Little S.1
6 years ago
I appreciate the help. Changing the URL or requesting desktop sites on a mobile phone might work, but it’s cumbersome as a workaround. As such, in iOS, shared links to audio files, links originally created by Dropbox, will autoplay when opened in the app. That is the default behavior that ultimately emerges. I’ll take the opportunity to request a global “off” button for autoplay in the Dropbox iOS app.

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Fernando
Dropbox Staff
3 years ago
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Hola, julia homar:

¡Bienvenida a la Comunidad de Dropbox!

Parece que hay un problema con el software de Dropbox instalado actualmente en tu ordenador. Te voy a pedir que sigas el proceso básico de reinstalación para intentar resolver el problema.

Primero, asegúrate de guardar los cambios y cerrar TODOS los programas que estén accediendo a los archivos de la carpeta Dropbox.

Estos son los pasos:

1. Descarga la versión más reciente:

https://www.dropbox.com/downloading

2. Detén Dropbox (si es necesario):

- Haz clic en el icono de Dropbox en la barra de menús de la parte superior de la pantalla.
- Haz clic en tus iniciales o imagen de perfil a la derecha de la barra de búsqueda y selecciona "Salir de Dropbox".

6. Elimina la aplicación de Dropbox en la carpeta Aplicaciones. Es posible que debas introducir la contraseña de tu ordenador para realizar esta acción.

4. Reinstala la aplicación de Dropbox para escritorio.

- Abre el archivo .dmg de Dropbox y haz doble clic en el icono de Dropbox.
- Dropbox debería aparecer en tu barra de menús.

¡Espero que esta información te sea de utilidad!
- julia homar
  Explorer | Level 3
  3 years ago
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  Gracias
  Ha funcionado, solo que no deja salir de Dropbox ya que sigue compartiendo extensiones, lo solucioné desintalando con CleanMyMac

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Buenos días

Gracias

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Buenos días

Gracias

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Hola, julia homar:

¡Bienvenida a la Comunidad de Dropbox!

Parece que hay un problema con el software de Dropbox instalado actualmente en tu ordenador. Te voy a pedir que sigas el proceso básico de reinstalación para intentar resolver el problema.

Primero, asegúrate de guardar los cambios y cerrar TODOS los programas que estén accediendo a los archivos de la carpeta Dropbox.

Estos son los pasos:

1. Descarga la versión más reciente:

https://www.dropbox.com/downloading

2. Detén Dropbox (si es necesario):

- Haz clic en el icono de Dropbox en la barra de menús de la parte superior de la pantalla.
- Haz clic en tus iniciales o imagen de perfil a la derecha de la barra de búsqueda y selecciona \"Salir de Dropbox\".

6. Elimina la aplicación de Dropbox en la carpeta Aplicaciones. Es posible que debas introducir la contraseña de tu ordenador para realizar esta acción.

4. Reinstala la aplicación de Dropbox para escritorio.

- Abre el archivo .dmg de Dropbox y haz doble clic en el icono de Dropbox.
- Dropbox debería aparecer en tu barra de menús.

¡Espero que esta información te sea de utilidad!

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Gracias

Ha funcionado, solo que no deja salir de Dropbox ya que sigue compartiendo extensiones, lo solucioné desintalando con CleanMyMac

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Icono de Dropbox en gris en Mac

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