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Helpful | Level 5

7 years ago

Solved

Iconos de sincronizacion

Realice la reinstalacion del programa, pues los iconos de sincronización no me aparecen y aun despues de este proceso el problema continua, ¿Qué debo hacer?

JaviAcevedoG
7 years ago
Eduardo solucione el problema de la siguiente manera:
1. Entre en esta ruta: Equipo\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ DropboxExt01
2. Los dropbox se encontraban despues de la linea 15
3. Tuve que desinstalar algunos programas que no estoy usando para que el nivel subiera.
4. haciendo esta operacion se soluciono el problema una vez reincie el equipo.
Gracias.

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Eduardo
Dropbox Staff
7 years ago
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Hola JaviAcevedoG,

Te damos la bienvenida a la comunidad de Dropbox. Entiendo que te refieres a los iconos de sincronización en la carpeta de Dropbox de un ordenador vinculado a tu cuenta de Dropbox.

Este problema puede estar relacionado con otras aplicaciones de tu ordenador que utilizan la funcionalidad de menús contextuales y superposición de iconos del sistema operativo.

Si utilizas Windows, ten en cuenta que Windows limita a 15 los iconos superpuestos que puede cargar el Explorador de Windows, y el sistema operativo reserva 4 para su propio uso. Si hay más de 15, los iconos o menús contextuales de Dropbox podrían no mostrarse.

Consulta información sobre cómo comprobar el número de iconos e instrucciones para resolver el problema en el Centro de ayuda en el siguiente artículo.

Si utilizas Mac, puedes comprobar si alguna aplicación de terceros está provocando el problema con estos pasos:

Guarda todos los archivos y sal de TODOS los programas.

Sal de cualquier aplicación de servicio en la nube de terceros que estés utilizando, como Google Drive, OneDrive u otras, y ciérrala completamente.

Sal de Dropbox:

Haz clic en el icono de Dropbox en la barra de menús de la parte superior de la pantalla.

Haz clic en el icono con forma de engranaje en el panel Notificaciones y selecciona "Salir de Dropbox".

Vuelve a ejecutar el Finder siguiendo estos pasos:

Haz clic en el icono de Apple en la parte superior izquierda de la pantalla.

Haz clic en "forzar salida".

Selecciona Finder y haz clic en "Reiniciar".

Reinicia la aplicación Dropbox.

Si el problema se resuelve en este punto, puede deberse a las aplicaciones de terceros que se ejecutan en el ordenador.

Si el problema continúa, te recomiendo contactar el soporte de Dropbox para que puedan investigar más a fondo tu caso :)
- JaviAcevedoG
  Helpful | Level 5
  7 years ago
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  Eduardo solucione el problema de la siguiente manera:
  1. Entre en esta ruta: Equipo\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ DropboxExt01
  2. Los dropbox se encontraban despues de la linea 15
  3. Tuve que desinstalar algunos programas que no estoy usando para que el nivel subiera.
  4. haciendo esta operacion se soluciono el problema una vez reincie el equipo.
  Gracias.
  - JuanSalfonsoM
    New member | Level 2
    6 years ago
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    JaviAcevedoG, disculpa la ignorancia.
    Estoy en en el editor de registro en la ubicación que mencionas. ¿que hay que hacer?, no se entiende...podrías ser tan amable de aclarar. Gracias de antemano.
    JaviAcevedoG escribió:
    Eduardo solucione el problema de la siguiente manera:
    1. Entre en esta ruta: Equipo\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ DropboxExt01
    2. Los dropbox se encontraban despues de la linea 15
    3. Tuve que desinstalar algunos programas que no estoy usando para que el nivel subiera.
    4. haciendo esta operacion se soluciono el problema una vez reincie el equipo.
    Gracias.

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Realice la reinstalacion del programa, pues los iconos de sincronización no me aparecen y aun despues de este proceso el problema continua, ¿Qué debo hacer?

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Realice la reinstalacion del programa, pues los iconos de sincronización no me aparecen y aun despues de este proceso el problema continua, ¿Qué debo hacer?

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Hola JaviAcevedoG,

Te damos la bienvenida a la comunidad de Dropbox. Entiendo que te refieres a los iconos de sincronización en la carpeta de Dropbox de un ordenador vinculado a tu cuenta de Dropbox.

Este problema puede estar relacionado con otras aplicaciones de tu ordenador que utilizan la funcionalidad de menús contextuales y superposición de iconos del sistema operativo.

Si utilizas Windows, ten en cuenta que Windows limita a 15 los iconos superpuestos que puede cargar el Explorador de Windows, y el sistema operativo reserva 4 para su propio uso. Si hay más de 15, los iconos o menús contextuales de Dropbox podrían no mostrarse.

Consulta información sobre cómo comprobar el número de iconos e instrucciones para resolver el problema en el Centro de ayuda en el siguiente artículo.

Si utilizas Mac, puedes comprobar si alguna aplicación de terceros está provocando el problema con estos pasos:

Guarda todos los archivos y sal de TODOS los programas.
Sal de cualquier aplicación de servicio en la nube de terceros que estés utilizando, como Google Drive, OneDrive u otras, y ciérrala completamente.
Sal de Dropbox:

Haz clic en el icono de Dropbox en la barra de menús de la parte superior de la pantalla.
Haz clic en el icono con forma de engranaje en el panel Notificaciones y selecciona \"Salir de Dropbox\".

Vuelve a ejecutar el Finder siguiendo estos pasos:

Haz clic en el icono de Apple en la parte superior izquierda de la pantalla.
Haz clic en \"forzar salida\".
Selecciona Finder y haz clic en \"Reiniciar\".

Reinicia la aplicación Dropbox.

Si el problema se resuelve en este punto, puede deberse a las aplicaciones de terceros que se ejecutan en el ordenador.

Si el problema continúa, te recomiendo contactar el soporte de Dropbox para que puedan investigar más a fondo tu caso :)

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Hola ,

Te damos la bienvenida a la comunidad de Dropbox. Entiendo que te refieres a los iconos de sincronización en la carpeta de Dropbox de un ordenador vinculado a tu cuenta de Dropbox.

Este problema puede estar relacionado con otras aplicaciones de tu ordenador que utilizan la funcionalidad de menús contextuales y superposición de iconos del sistema operativo.

Consulta información sobre cómo comprobar el número de iconos e instrucciones para resolver el problema en el Centro de ayuda en el siguiente artículo.

Si utilizas Mac, puedes comprobar si alguna aplicación de terceros está provocando el problema con estos pasos:

Guarda todos los archivos y sal de TODOS los programas.
Sal de cualquier aplicación de servicio en la nube de terceros que estés utilizando, como Google Drive, OneDrive u otras, y ciérrala completamente.
Sal de Dropbox:

Haz clic en el icono de Dropbox en la barra de menús de la parte superior de la pantalla.
Haz clic en el icono con forma de engranaje en el panel Notificaciones y selecciona \"Salir de Dropbox\".

Vuelve a ejecutar el Finder siguiendo estos pasos:

Haz clic en el icono de Apple en la parte superior izquierda de la pantalla.
Haz clic en \"forzar salida\".
Selecciona Finder y haz clic en \"Reiniciar\".

Reinicia la aplicación Dropbox.

Si el problema se resuelve en este punto, puede deberse a las aplicaciones de terceros que se ejecutan en el ordenador.

Si el problema continúa, te recomiendo contactar el soporte de Dropbox para que puedan investigar más a fondo tu caso :)

Eduardo solucione el problema de la siguiente manera:

1. Entre en esta ruta: Equipo\\HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\ShellIconOverlayIdentifiers\\ DropboxExt01

2. Los dropbox se encontraban despues de la linea 15

3. Tuve que desinstalar algunos programas que no estoy usando para que el nivel subiera.

4. haciendo esta operacion se soluciono el problema una vez reincie el equipo.

Gracias.

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solucione el problema de la siguiente manera:

1. Entre en esta ruta: Equipo\\HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\ShellIconOverlayIdentifiers\\ DropboxExt01

2. Los dropbox se encontraban despues de la linea 15

3. Tuve que desinstalar algunos programas que no estoy usando para que el nivel subiera.

4. haciendo esta operacion se soluciono el problema una vez reincie el equipo.

Gracias.

JaviAcevedoG, disculpa la ignorancia.

Estoy en en el editor de registro en la ubicación que mencionas. ¿que hay que hacer?, no se entiende...podrías ser tan amable de aclarar. Gracias de antemano.

JaviAcevedoG escribió:
Eduardo solucione el problema de la siguiente manera:
1. Entre en esta ruta: Equipo\\HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\ShellIconOverlayIdentifiers\\ DropboxExt01
2. Los dropbox se encontraban despues de la linea 15
3. Tuve que desinstalar algunos programas que no estoy usando para que el nivel subiera.
4. haciendo esta operacion se soluciono el problema una vez reincie el equipo.
Gracias.

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JaviAcevedoG, disculpa la ignorancia.

Estoy en en el editor de registro en la ubicación que mencionas. ¿que hay que hacer?, no se entiende...podrías ser tan amable de aclarar. Gracias de antemano.

escribió:
solucione el problema de la siguiente manera:
1. Entre en esta ruta: Equipo\\HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Explorer\\ShellIconOverlayIdentifiers\\ DropboxExt01
2. Los dropbox se encontraban despues de la linea 15
3. Tuve que desinstalar algunos programas que no estoy usando para que el nivel subiera.
4. haciendo esta operacion se soluciono el problema una vez reincie el equipo.
Gracias.

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