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Explorer | Level 3

3 years ago

Cuenta inhabilitada,que opción tengo para poder entrar?

Hola ,no puedo entrar en mi cuenta,pone que está inhabilitada.Antes de ayer cambié la configuración de la app para que subiera automáticamente tanto los archivos de foto/video cámara como WhatsApp,sup...

Cuentas y facturación

Fernando

Dropbox Staff

3 years ago

Hola, @Vicente:

Desde la comunidad no tenemos acceso a tu cuenta, por lo que no tenemos una forma de ayudarte más que referirte a contactar con el soporte. En estos casos, necesitamos que contactes con el equipo de asistencia de Dropbox para que puedan ayudarte (abre el enlace en un navegador que no tengas iniciada la sesión con una cuenta de Dropbox y crea un ticket).

¡Que tengas un muy buen día!

Vicente

Explorer | Level 3

3 years ago

Mi cuenta inhabilitada es [eliminado según las Normas de la comunidad de Dropbox] lo pongo por aquí porque me es imposible acceder con esta cuenta a Dropbox,espero respuesta....

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sido el motivo de la inhabilitación.Como puedo solucionarlo?tengo muchas fotos y vídeos familiares importantes","kudosSumWeight":0,"postTime":"2023-01-13T14:08:06.491-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Cuentas y facturación","text":"Cuentas y 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Mi cuenta inhabilitada es [eliminado según las Normas de la comunidad de Dropbox] lo pongo por aquí porque me es imposible acceder con esta cuenta a Dropbox,espero respuesta....

","body@stringLength":"307","rawBody":"

Mi cuenta inhabilitada es [eliminado según las Normas de la comunidad de Dropbox] lo pongo por aquí porque me es imposible acceder con esta cuenta a Dropbox,espero respuesta....

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Hola, @Vicente:

¡Que tengas un muy buen día!

","body@stringLength":"1686","rawBody":"

Hola, @Vicente:

¡Que tengas un muy buen día!

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