Hey, ich bin langsam echt verzweifelt. Ich versuche jetzt schon seit über einer Stunde einfach nur mein Probeabo zu kündigen, aber egal was ich versuche, es funktioniert einfach nicht :( Über die Dropbox Website schonmal gar nicht, aber über mein iPhone auch nicht, mir können noch nicht einmal meine Abbonements angezeigt werden, die Verbindung bricht einfach ab. Sonst funktioniert der Appstore ohne Probleme, nur sobald es um Abbonements geht kommt entweder nur ein schwarzer Bildschirm oder die Fehlermeldung "Verbindungsaufbau nicht möglich"... Ich habe schon wirklich jeden im Internet findbaren Weg über das iPhone oder den Mac probiert. Jetzt könnte man ja meinen, dass es an meinen Geräten oder so liegt, aber den Dropbox support kann ich auch nicht kontaktieren, da genau diese Website auch nicht geladen werden kann! Ich bin langsam wirklich verzweifelt, ich will doch nur dieses Abo kündigen 🤦🏾♀️ Hat irgendeiner eine Idee wie ich einen Menschen erreiche, der mir helfen kann das Abo zu kündigen ohne über iTunes, App Store etc zu gehen?
vielen Dank für den neuen Beitrag und herzlich willkommen beim Dropbox Community-Forum!
Wenn Sie über die App auf Ihrem Smartphone ein Upgrade Ihres Dropbox-Kontos vornehmen, wird Ihr Abo über die Plattform des App-Stores verwaltet, nicht von Dropbox.
Wir können Ihr Abo daher unsererseits nicht stornieren und müssen Sie bitten, auch wiederkehrende Zahlungen über die App-Plattform zu kündigen.
Ich verstehe jedoch vollkommen, dass derzeit Probleme beim Kündigen Ihres Probeabos auftreten. Es ist jedoch leider nicht möglich, dies zu kündigen, ohne die Kündigung im AppStore durchzuführen, da dort Ihr Abonnement verwaltet wird.
Wenn Sie die Kündigung immer noch nicht abschließen können, indem Sie die Schritte in diesem Hilfeartikel ausführen, wenden Sie sich bitte an Apple, um eine Kündigung dieses In-App-Dropbox-Abonnements anzufordern.
Ich hoffe, Ihnen damit weitergeholfen zu haben.
Beste Grüße
[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]
vielen Dank für den neuen Beitrag und herzlich willkommen beim Dropbox Community-Forum!
Wenn Sie über die App auf Ihrem Smartphone ein Upgrade Ihres Dropbox-Kontos vornehmen, wird Ihr Abo über die Plattform des App-Stores verwaltet, nicht von Dropbox.
Wir können Ihr Abo daher unsererseits nicht stornieren und müssen Sie bitten, auch wiederkehrende Zahlungen über die App-Plattform zu kündigen.
Ich verstehe jedoch vollkommen, dass derzeit Probleme beim Kündigen Ihres Probeabos auftreten. Es ist jedoch leider nicht möglich, dies zu kündigen, ohne die Kündigung im AppStore durchzuführen, da dort Ihr Abonnement verwaltet wird.
Wenn Sie die Kündigung immer noch nicht abschließen können, indem Sie die Schritte in diesem Hilfeartikel ausführen, wenden Sie sich bitte an Apple, um eine Kündigung dieses In-App-Dropbox-Abonnements anzufordern.
Ich hoffe, Ihnen damit weitergeholfen zu haben.
Beste Grüße
[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]
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Hey, ich bin langsam echt verzweifelt. Ich versuche jetzt schon seit über einer Stunde einfach nur mein Probeabo zu kündigen, aber egal was ich versuche, es funktioniert einfach nicht :( Über die Dropbox Website schonmal gar nicht, aber über mein iPhone auch nicht, mir können noch nicht einmal meine Abbonements angezeigt werden, die Verbindung bricht einfach ab. Sonst funktioniert der Appstore ohne Probleme, nur sobald es um Abbonements geht kommt entweder nur ein schwarzer Bildschirm oder die Fehlermeldung \"Verbindungsaufbau nicht möglich\"... Ich habe schon wirklich jeden im Internet findbaren Weg über das iPhone oder den Mac probiert. Jetzt könnte man ja meinen, dass es an meinen Geräten oder so liegt, aber den Dropbox support kann ich auch nicht kontaktieren, da genau diese Website auch nicht geladen werden kann! Ich bin langsam wirklich verzweifelt, ich will doch nur dieses Abo kündigen 🤦🏾♀️ Hat irgendeiner eine Idee wie ich einen Menschen erreiche, der mir helfen kann das Abo zu kündigen ohne über iTunes, App Store etc zu gehen?
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Hey, ich bin langsam echt verzweifelt. Ich versuche jetzt schon seit über einer Stunde einfach nur mein Probeabo zu kündigen, aber egal was ich versuche, es funktioniert einfach nicht :( Über die Dropbox Website schonmal gar nicht, aber über mein iPhone auch nicht, mir können noch nicht einmal meine Abbonements angezeigt werden, die Verbindung bricht einfach ab. Sonst funktioniert der Appstore ohne Probleme, nur sobald es um Abbonements geht kommt entweder nur ein schwarzer Bildschirm oder die Fehlermeldung \"Verbindungsaufbau nicht möglich\"... Ich habe schon wirklich jeden im Internet findbaren Weg über das iPhone oder den Mac probiert. Jetzt könnte man ja meinen, dass es an meinen Geräten oder so liegt, aber den Dropbox support kann ich auch nicht kontaktieren, da genau diese Website auch nicht geladen werden kann! Ich bin langsam wirklich verzweifelt, ich will doch nur dieses Abo kündigen 🤦🏾♀️ Hat irgendeiner eine Idee wie ich einen Menschen erreiche, der mir helfen kann das Abo zu kündigen ohne über iTunes, App Store etc zu gehen?
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Probeabo kündigen","moderationData":{"__ref":"ModerationData:moderation_data:449495"},"body":"
vielen Dank für den neuen Beitrag und herzlich willkommen beim Dropbox Community-Forum!
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Wenn Sie über die App auf Ihrem Smartphone ein Upgrade Ihres Dropbox-Kontos vornehmen, wird Ihr Abo über die Plattform des App-Stores verwaltet, nicht von Dropbox.
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Wir können Ihr Abo daher unsererseits nicht stornieren und müssen Sie bitten, auch wiederkehrende Zahlungen über die App-Plattform zu kündigen.
\n
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Ich verstehe jedoch vollkommen, dass derzeit Probleme beim Kündigen Ihres Probeabos auftreten. Es ist jedoch leider nicht möglich, dies zu kündigen, ohne die Kündigung im AppStore durchzuführen, da dort Ihr Abonnement verwaltet wird.
\n
\n
Wenn Sie die Kündigung immer noch nicht abschließen können, indem Sie die Schritte in diesem Hilfeartikel ausführen, wenden Sie sich bitte an Apple, um eine Kündigung dieses In-App-Dropbox-Abonnements anzufordern.
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Ich hoffe, Ihnen damit weitergeholfen zu haben.
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Beste Grüße
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[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]
vielen Dank für den neuen Beitrag und herzlich willkommen beim Dropbox Community-Forum!
\n
\n
Wenn Sie über die App auf Ihrem Smartphone ein Upgrade Ihres Dropbox-Kontos vornehmen, wird Ihr Abo über die Plattform des App-Stores verwaltet, nicht von Dropbox.
\n
\n
Wir können Ihr Abo daher unsererseits nicht stornieren und müssen Sie bitten, auch wiederkehrende Zahlungen über die App-Plattform zu kündigen.
\n
\n
Ich verstehe jedoch vollkommen, dass derzeit Probleme beim Kündigen Ihres Probeabos auftreten. Es ist jedoch leider nicht möglich, dies zu kündigen, ohne die Kündigung im AppStore durchzuführen, da dort Ihr Abonnement verwaltet wird.
\n
\n
Wenn Sie die Kündigung immer noch nicht abschließen können, indem Sie die Schritte in diesem Hilfeartikel ausführen, wenden Sie sich bitte an Apple, um eine Kündigung dieses In-App-Dropbox-Abonnements anzufordern.
\n
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Ich hoffe, Ihnen damit weitergeholfen zu haben.
\n
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Beste Grüße
\n
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[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]
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Dropbox Staff
