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BineS

New member | Level 2

5 years ago

Solved

Dateien aus der Dropbox verschwunden

Hallo guten Morgen
ich hatte gestern spät abends diese Mail bekommen

-------

Hallo sabine s

Ihre Dateianfrage „Osterhase mit Pinsel“ wurde geschlossen, weil der dazugehörige Ordner aus Ihrer Dropbox entfernt wurde oder weil Sie nicht mehr dazu berechtigt sind, ihn zu bearbeiten.

Andere Nutzer können derzeit keine Dateien für diese Dateianfrage hochladen, aber Sie können die Anfrage unten erneut öffnen.

Viele Grüße Das Dropbox-Team

Als ich heute morgen nachgeschaut habe, waren nicht nur diese, sondern auch andere Dateien nicht mehr in der Dropbox.
Ich allein hatte alles hochgeladen und auch die Rechte daran.

Jemand eine Idee, an was das liegen konnte oder was ich ändern kann, damit das nicht mehr vorkommt?
Vielen lieben Dank schon mal
Bine

Dateien & Ordner

Dropbox-Webseite

Wiederherstellung

Astrid
5 years ago
Hallo BineS,

vielen Dank für den neuen Beitrag und willkommen beim Dropbox Community-Forum!

Anscheinend hatte Ihr Konto freigegebene Ordner, die daraus entfernt wurden. Falls die Ordner versehentlich entfernt wurden, führen Sie einfach die folgenden Schritte aus:

Rufen Sie die Dropbox-Webseite auf

Klicken Sie links in der Navigation auf „Freigegeben“ bzw. auf „Freigabe“

Klicken Sie neben den fehlenden Ordnern auf die Auslassungspunkte

Klicken Sie auf „Hinzufügen“

Wenn Sie die Ordner auf der obigen Seite nicht finden können, hat der Eigentümer des Ordners möglicherweise Ihren Zugriff darauf entfernt. In diesem Fall müssen Sie vom Eigentümer manuell erneut in den Ordnern eingeladen werden.

Es ist auch möglich, dass Inhalte einfach gelöscht wurden. In diesem Fall, können Sie diese wie folgt wiederherstellen:

Melden Sie sich bei dropbox.com an.

Klicken Sie links in der Seitenleiste auf Gelöschte Dateien

Klicken Sie auf den Namen des Elements, das Sie wiederherstellen möchten

Sie können mehrere Dateien oder Ordner auf einmal auswählen, indem Sie jeweils auf das Kontrollkästchen klicken

Klicken Sie auf Wiederherstellen. Wenn Sie eine große Anzahl von Dateien wiederherstellen, kann das eine Weile dauern

Wenn Sie Ihre Dateien immer noch nicht finden bzw. wiederherstellen können, kann Ihnen unser Kundendienstteam möglicherweise weiterhelfen. Um unseren Support zu kontaktieren, besuchen Sie einfach die folgende Seite:

https://www.dropbox.com/support

Ich hoffe, Ihnen damit weitergeholfen zu haben.

Beste Grüße

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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Astrid
Dropbox Staff
5 years ago
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Hallo BineS,

vielen Dank für den neuen Beitrag und willkommen beim Dropbox Community-Forum!

Anscheinend hatte Ihr Konto freigegebene Ordner, die daraus entfernt wurden. Falls die Ordner versehentlich entfernt wurden, führen Sie einfach die folgenden Schritte aus:

Rufen Sie die Dropbox-Webseite auf

Klicken Sie links in der Navigation auf „Freigegeben“ bzw. auf „Freigabe“

Klicken Sie neben den fehlenden Ordnern auf die Auslassungspunkte

Klicken Sie auf „Hinzufügen“

Wenn Sie die Ordner auf der obigen Seite nicht finden können, hat der Eigentümer des Ordners möglicherweise Ihren Zugriff darauf entfernt. In diesem Fall müssen Sie vom Eigentümer manuell erneut in den Ordnern eingeladen werden.

Es ist auch möglich, dass Inhalte einfach gelöscht wurden. In diesem Fall, können Sie diese wie folgt wiederherstellen:

Melden Sie sich bei dropbox.com an.

Klicken Sie links in der Seitenleiste auf Gelöschte Dateien

Klicken Sie auf den Namen des Elements, das Sie wiederherstellen möchten

Sie können mehrere Dateien oder Ordner auf einmal auswählen, indem Sie jeweils auf das Kontrollkästchen klicken

Klicken Sie auf Wiederherstellen. Wenn Sie eine große Anzahl von Dateien wiederherstellen, kann das eine Weile dauern

Wenn Sie Ihre Dateien immer noch nicht finden bzw. wiederherstellen können, kann Ihnen unser Kundendienstteam möglicherweise weiterhelfen. Um unseren Support zu kontaktieren, besuchen Sie einfach die folgende Seite:

https://www.dropbox.com/support

Ich hoffe, Ihnen damit weitergeholfen zu haben.

Beste Grüße

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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Hallo guten Morgen
ich hatte gestern spät abends diese Mail bekommen

-------

\nHallo sabine s

Ihre Dateianfrage „Osterhase mit Pinsel“ wurde geschlossen, weil der dazugehörige Ordner aus Ihrer Dropbox entfernt wurde oder weil Sie nicht mehr dazu berechtigt sind, ihn zu bearbeiten.

Andere Nutzer können derzeit keine Dateien für diese Dateianfrage hochladen, aber Sie können die Anfrage unten erneut öffnen.

Viele Grüße Das Dropbox-Team\n

\n","body@stringLength":"904","rawBody":"

Hallo guten Morgen
ich hatte gestern spät abends diese Mail bekommen

-------

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Dateien aus der Dropbox verschwunden","moderationData":{"__ref":"ModerationData:moderation_data:461609"},"body":"

Hallo BineS,

vielen Dank für den neuen Beitrag und willkommen beim Dropbox Community-Forum!

Anscheinend hatte Ihr Konto freigegebene Ordner, die daraus entfernt wurden. Falls die Ordner versehentlich entfernt wurden, führen Sie einfach die folgenden Schritte aus:

Rufen Sie die Dropbox-Webseite auf
Klicken Sie links in der Navigation auf „Freigegeben“ bzw. auf „Freigabe“
Klicken Sie neben den fehlenden Ordnern auf die Auslassungspunkte
Klicken Sie auf „Hinzufügen“

Wenn Sie die Ordner auf der obigen Seite nicht finden können, hat der Eigentümer des Ordners möglicherweise Ihren Zugriff darauf entfernt. In diesem Fall müssen Sie vom Eigentümer manuell erneut in den Ordnern eingeladen werden.

Es ist auch möglich, dass Inhalte einfach gelöscht wurden. In diesem Fall, können Sie diese wie folgt wiederherstellen:

Melden Sie sich bei dropbox.com an.
Klicken Sie links in der Seitenleiste auf Gelöschte Dateien
Klicken Sie auf den Namen des Elements, das Sie wiederherstellen möchten\n
- Sie können mehrere Dateien oder Ordner auf einmal auswählen, indem Sie jeweils auf das Kontrollkästchen klicken
\n
Klicken Sie auf Wiederherstellen. Wenn Sie eine große Anzahl von Dateien wiederherstellen, kann das eine Weile dauern

Wenn Sie Ihre Dateien immer noch nicht finden bzw. wiederherstellen können, kann Ihnen unser Kundendienstteam möglicherweise weiterhelfen. Um unseren Support zu kontaktieren, besuchen Sie einfach die folgende Seite:

https://www.dropbox.com/support

Ich hoffe, Ihnen damit weitergeholfen zu haben.

Beste Grüße

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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Hallo ,

vielen Dank für den neuen Beitrag und willkommen beim Dropbox Community-Forum!

Anscheinend hatte Ihr Konto freigegebene Ordner, die daraus entfernt wurden. Falls die Ordner versehentlich entfernt wurden, führen Sie einfach die folgenden Schritte aus:

Rufen Sie die Dropbox-Webseite auf
Klicken Sie links in der Navigation auf „Freigegeben“ bzw. auf „Freigabe“
Klicken Sie neben den fehlenden Ordnern auf die Auslassungspunkte
Klicken Sie auf „Hinzufügen“

Es ist auch möglich, dass Inhalte einfach gelöscht wurden. In diesem Fall, können Sie diese wie folgt wiederherstellen:

Melden Sie sich bei dropbox.com an.
Klicken Sie links in der Seitenleiste auf Gelöschte Dateien
Klicken Sie auf den Namen des Elements, das Sie wiederherstellen möchten\n
- Sie können mehrere Dateien oder Ordner auf einmal auswählen, indem Sie jeweils auf das Kontrollkästchen klicken
\n
Klicken Sie auf Wiederherstellen. Wenn Sie eine große Anzahl von Dateien wiederherstellen, kann das eine Weile dauern

https://www.dropbox.com/support

Ich hoffe, Ihnen damit weitergeholfen zu haben.

Beste Grüße

[Diese Diskussion wurde geschlossen. Wenn Sie eine ähnliche Frage haben, können Sie hier einen neuen Beitrag erstellen]

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