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Tiffany Nehme's avatar
Tiffany Nehme
New member | Level 2
7 months ago

Impossible d'ouvrir les fichier Word for the Web

Bonjour,

 

Je rencontre un problème depuis plusieurs semaines sans pouvoir contacter l'assistance (message d'erreur) : je ne peux pas ouvrir les fichier Word dans ma Dropbox. Je suis la seule utilisatrice de cette Dropbox à rencontrer ce problème.

 

À quoi cela est-il lié ? Comment résoudre ce problème ?

 

Merci beaucoup,

 

Tiffany

Application de bureau
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Bonjour,

 

Je rencontre un problème depuis plusieurs semaines sans pouvoir contacter l'assistance (message d'erreur) : je ne peux pas ouvrir les fichier Word dans ma Dropbox. Je suis la seule utilisatrice de cette Dropbox à rencontrer ce problème.

 

À quoi cela est-il lié ? Comment résoudre ce problème ?

 

Merci beaucoup,

 

Tiffany

","body@stringLength":"408","rawBody":"

Bonjour,

 

Je rencontre un problème depuis plusieurs semaines sans pouvoir contacter l'assistance (message d'erreur) : je ne peux pas ouvrir les fichier Word dans ma Dropbox. Je suis la seule utilisatrice de cette Dropbox à rencontrer ce problème.

 

À quoi cela est-il lié ? Comment résoudre ce problème ?

 

Merci beaucoup,

 

Tiffany

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Je suis la seule 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Impossible d'ouvrir les fichier Word for the Web","moderationData":{"__ref":"ModerationData:moderation_data:799448"},"body":"

Bonjour Tiffany Nehme ,

\n

Merci d'avoir contacté la communauté de Dropbox ! 

\n

 

\n

Essayez de synchroniser le fichier en question en local (hors ligne). Ouvrez ensuite le document. 

\n

 

\n

J'espère que ces informations vous seront utiles et je vous souhaite une agréable journée ! Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à nous le faire savoir. 

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Bonjour,

Ce problème se produit sur l'ensemble de mes fichiers words et excel. Cette solution n'est donc pas optimale. 

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