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Souheil Hallaoui's avatar
Souheil Hallaoui
New member | Level 2
3 years ago

Compte Payant désactivé ou piraté ??

Bonjour

Svp j'ai un  très grand soucis.

Je n'arrive plus a accéder a mon compte dropbox payant

c'est un compte professionnel que j'utilise tout le temps pour le travail 

il y a tous dedans et je suis bloqué 

je ne comprend pas la raison et tout ce qui m intéresse maintenant c'est le récupérer

svp svp aidez moi

merci d'avance 

Comptes et facturation
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  • Marion's avatar
    Marion
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
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    Bonjour Souheil Hallaoui,

     

    Merci d'avoir contacté la communauté de Dropbox! 😊

     

    Afin que vous ayons accès à nos outils pour pouvoir vous aider davantage, pourriez-vous nous envoyer une demande d’assistance en joignant le lien de ce post du forum s'il vous plaît?
     
    N’hésitez pas à joindre une capture d’écran de tout message d’erreur que vous recevez afin que nous puissions avoir un visuel de votre souci.
     
    En attendant votre demande d’assistance par email, je vous souhaite une agréable journée ! Si vous avez d'autres questions, n'hésitez pas à m'en informer. 🙂

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Bonjour

Svp j'ai un  très grand soucis.

Je n'arrive plus a accéder a mon compte dropbox payant

c'est un compte professionnel que j'utilise tout le temps pour le travail 

il y a tous dedans et je suis bloqué 

je ne comprend pas la raison et tout ce qui m intéresse maintenant c'est le récupérer

svp svp aidez moi

merci d'avance 

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Bonjour

Svp j'ai un  très grand soucis.

Je n'arrive plus a accéder a mon compte dropbox payant

c'est un compte professionnel que j'utilise tout le temps pour le travail 

il y a tous dedans et je suis bloqué 

je ne comprend pas la raison et tout ce qui m intéresse maintenant c'est le récupérer

svp svp aidez moi

merci d'avance 

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Compte Payant désactivé ou piraté ??","moderationData":{"__ref":"ModerationData:moderation_data:584935"},"body":"

Bonjour Souheil Hallaoui,

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Merci d'avoir contacté la communauté de Dropbox! 😊

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Afin que vous ayons accès à nos outils pour pouvoir vous aider davantage, pourriez-vous nous envoyer une demande d’assistance en joignant le lien de ce post du forum s'il vous plaît?
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N’hésitez pas à joindre une capture d’écran de tout message d’erreur que vous recevez afin que nous puissions avoir un visuel de votre souci.
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En attendant votre demande d’assistance par email, je vous souhaite une agréable journée ! Si vous avez d'autres questions, n'hésitez pas à m'en informer. 🙂
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