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Forum Discussion
JacobRusso
3 years agoCollaborator | Level 8
Dropbox Smart Sync Icons Missing on Windows 10 - SOLVED
After spending almost an entire week with Dropbox tech support, uninstalling, re-installing, cleaning registries, running command scripts, MULTIPLE TIMES... We were getting nowhere. So, I did some ...
JacobRusso
Collaborator | Level 8
Please see my notes above
emilytimor
3 years agoExplorer | Level 3
Context menu is not disabled, but does say 'file missing'. No idea if that's relevant or not.
- Walter3 years agoDropbox Staff
Hey emilytimor, could you try the offline installer from this page and let us know if this persists after you've installed that?
Note that you may also need to verify that the Windows UAC levels are set to default levels.
This can be changed in your Security settings in the control panel. For more information about UAC levels on Windows please see this link.
Let me know of any updates!
- emilytimor3 years agoExplorer | Level 3
Waaaaaaaaaaaaaa..... that actually worked! - EDIT: To be clear, that was the installation that worked, didn't need to do anything with the UAC.
Thank you so much, I've wasted so much time today having to go online.
Thank you!- Walter3 years agoDropbox Staff
No biggie, Emily - I'm just glad I could help. Thanks for keeping me in the loop too!
See you around the Community and enjoy the remainder of your week!
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