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Explorer | Level 4

8 months ago

Cookie settings - restricting live chat options

Hi there, Need some help. I have no idea what I have done, but somehow I have changed my cookie settings to prevent live chat. I have Chrome as a search engine and reset to default settings on all...

Dropbox Staff

8 months ago

Thanks for flagging this issue. Our Engineering team has resolved the issue and you should be able to use Chat support functionality again. Apologies for any inconvenience caused!

petemes
Explorer | Level 4
8 months ago
Cheers. Appreciate it.
Pete

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settings - restricting live chat options","id":"message:789819","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:1139884"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101007C1"},"conversation":{"__ref":"Conversation:conversation:789819"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:789819"},"body@stripHtml({\"truncateLength\":200})":" Hi there, \n Need some help. I have no idea what I have done, but somehow I have changed my cookie settings to prevent live chat. I have Chrome as a search engine and reset to default settings on all...","body@stringLength":"281","rawBody":"

Hi there,

Need some help. I have no idea what I have done, but somehow I have changed my cookie settings to prevent live chat. I have Chrome as a search engine and reset to default settings on all cookies. Not sure what to do. Please help.

Thanks .

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Hi there,

Thanks .

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Thanks for flagging this issue. Our Engineering team has resolved the issue and you should be able to use Chat support functionality again. Apologies for any inconvenience caused!

","body@stringLength":"192","rawBody":"

Thanks for flagging this issue. Our Engineering team has resolved the issue and you should be able to use Chat support functionality again. Apologies for any inconvenience caused!

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