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Forum Discussion

tcragnolini's avatar
tcragnolini
Explorer | Level 3
3 years ago

"Your files are nearly ready to be uploaded"

I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.c...
Security
  • Walter's avatar
    Walter
    2 years ago

    Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.

     

    Feel free to ignore the email and let us know if you receive any similar emails in the future.

SweetTasha's avatar
SweetTasha
Explorer | Level 4
3 years ago

I don't want to use the app. I've received 3 email message in November, and more in previous months. Here's an example of the email message heading:

11/24/2022, 8:42 AM
ATTN: We recommend completing your Dropbox setup ASAP

I just want to stop having to read and discard them.

I don't use Dropbox frequently, but it's great when I do need it.

 

Thanks for your help.
SweetTasha.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    SweetTasha wrote:

    I don't want to use the app. I've received 3 email message in November, and more in previous months.

    There's no setting to stop receiving them. That said, I have a couple of secondary accounts that I use only through the website and I no longer receive the emails. They likely stop after a certain amount of time.

  • Robert_Bl's avatar
    Robert_Bl
    New member | Level 2
    3 years ago

    Why am I receiving mails inviting me to download the Dropbox desktop app while I have the app since 2018 on my computer?

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey Robert_Bl, what does the email say exactly?

       

      Can you please send us a screenshot, while hiding your personal info?

      • JohnGoodwillie's avatar
        JohnGoodwillie
        Explorer | Level 3
        3 years ago

        I think I have the same problem as Robert_BI. The email says: 

        Your files are nearly ready to be uploaded Click below to see how easy it is to complete your Dropbox setup: you'll be able to access your files from anywhere.   Continue Questions? Check out our help center for answers to frequently asked questions.

        Like him I've had a Dropbox account for years and I haven't asked for any change or re-applied in any way.

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