You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
tcragnolini
3 years agoExplorer | Level 3
"Your files are nearly ready to be uploaded"
I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.c...
- 2 years ago
Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.
Feel free to ignore the email and let us know if you receive any similar emails in the future.
kbftech
3 years agoNew member | Level 2
Hi,
just wanted to chime in. I got the same e-mail. Used dropbox for the past... 12 years or so. Didn't ask for anything. pretty sure theres been an error on your end (Dropbox).
Check it out on your end.
- Hannah3 years agoDropbox Staff
Hey kbftech, would you mind sending us a screenshot of the email that also shows the email of the sender, while hiding any personal info of yours?
- kbftech3 years agoNew member | Level 2
- Hannah3 years agoDropbox Staff
Hey everyone!
To those who have flagged this with us, we want to confirm that this is actually a legit Dropbox email, so it's nothing suspicious.
You can either ignore it, as it must have been sent out in error, or even click the "unsubscribe" option at the bottom of the email.
If you want to confirm that your account is secure, you can simply sign into it online, without clicking the links in the email.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!