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sarmad's avatar
sarmad
New member | Level 2
10 months ago

"You cannot invite EmailName because they have an existing team Sign account" when invited to team

Hi! I have a Dropbox account. I want to be invited to a business account, but when invited, it gives the following message. "You cannot invite EmailName because they have an existing team Sign acco...
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Dropbox Sign
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Welcome to our Community, sarmad! 

 

If you check your Dropbox email address, do you see any other emails from Dropbox Sign either in your inbox, or spam folder? 

 

Also, if you try to log in to Dropbox Sign, do you see an existing account? 

 

Let me know what you find.

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