You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Fishy
2 years agoHelpful | Level 5
"www.dropbox.com refused to connect."
A classical case of Dropbox website working on every device in network, except a single PC. But, sadly, even with all the support on other similar topics, I couldn't connect to the website. I have t...
- 2 years ago
Thank you for the response, Nancy! Sorry I wasn't able to respond to your messege in time, but here is an explanation.
I resolved the issue about two-three days ago. After countless phone calls and one trip to the office, I was informed by my Internet Provider that they "block some of the unconventional websites"(?). After switching to different company, suddenly, I was able to connect to www.dropbox.com!
I have never encountered this problem with any other website, and the conversations about the issue were a bit strange. But the lesson is simple: don't forget to check the Internet Provider to get information about their policy, or maybe an error on their side.
kallachaodaa
New member | Level 2
I am new to this website. I may need help regarding how to use and purpose of this website. Please send to [removed per the Dropbox Community Guidelines]; thank you in advance for the help I will get.
Hannah
6 months agoDropbox Staff
Hi there, kallachaodaa, and thanks for reaching out to the Dropbox Community.
Welcome to Dropbox, since you're new and we hope you like it!
Dropbox is a service that lets you sync your files across multiple devices and share files with other people.
Is there something specific you'd like assistance with?
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!