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Forum Discussion
"www.dropbox.com refused to connect."
A classical case of Dropbox website working on every device in network, except a single PC. But, sadly, even with all the support on other similar topics, I couldn't connect to the website. I have t...
Thank you for the response, Nancy! Sorry I wasn't able to respond to your messege in time, but here is an explanation.
I resolved the issue about two-three days ago. After countless phone calls and one trip to the office, I was informed by my Internet Provider that they "block some of the unconventional websites"(?). After switching to different company, suddenly, I was able to connect to www.dropbox.com!
I have never encountered this problem with any other website, and the conversations about the issue were a bit strange. But the lesson is simple: don't forget to check the Internet Provider to get information about their policy, or maybe an error on their side.
I am new to this website. I may need help regarding how to use and purpose of this website. Please send to [removed per the Dropbox Community Guidelines]; thank you in advance for the help I will get.
- Hannah
Dropbox Staff
Hi there, kallachaodaa, and thanks for reaching out to the Dropbox Community.
Welcome to Dropbox, since you're new and we hope you like it!
Dropbox is a service that lets you sync your files across multiple devices and share files with other people.
Is there something specific you'd like assistance with?
