You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SamuriDJs's avatar
SamuriDJs
New member | Level 2
7 years ago

We are on the Advanced plan for business team - do we really have unlimited storage?

I hope I'm doing this correctly as I am new to this but - have I misunderstood something? The reason I'm paying the $75.00 a month is for unlimited storage for my partners and I to have space to stor...
Account Settings
Admin Console
FAQ
Security
Team admin
  • Rich's avatar
    Rich
    7 years ago

    If you have the Business Advanced or Enterprise package then it is unlimited storage, but you only get 3TB to start. You need to send a request in to Support to increase your storage as you get close to your current limit. Dropbox does this to make sure you're fully utilizing the space that you already have before adding more.

Vittaldas's avatar
Vittaldas
Explorer | Level 4

Does it means we need to pay extra money when we cross 3TB storage limit?

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey Vittaldas, to re-iterate Rich’s reply above, our Business Advanced & Enterprise plans have access to unlimited storage, therefore in case you’re an admin, all you need to do is contact our Support team through your admin console if you’d like us to bump up your space. 
 
Hopefully this addresses your storage-specific question, though I’m always here in case you’d like me to clarify in more detail, just let me know & I’ll follow-up with you as closely as possible. Happy Monday!
  • Vittaldas's avatar
    Vittaldas
    Explorer | Level 4
    7 years ago

    Thanks Jane. Understood that Dropbox will bump up the storage. I would like to know this will be at the same cost of $75 per month. Would like to know more clearly before i go for this plan. Could you be more specific in explaining this to me so that i will be sure of my plan?

     

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      7 years ago
      Vittaldas the best thing to do is speak to sales at www.dropbox.com/business as they are best set to help you instead of within the Support arena :)
    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Apologies for the slight delay in replying back to you Vittaldas. That’s just right, hence you should be good to go with the Advanced plan, regardless of your billing schedule. Cheers! 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!