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Forum Discussion
Way to stop dropbox disallow people from requesting to join our team?
Is there a way to not give people the option to join our team?
Every time I send a file to someone outside of my dropbox team (which is almost daily) they must get some kind of additional email...
Hannah
Dropbox Staff
Dropbox StaffHey SandraKim, thanks for the comment.
This usually happens due to lack of Dropbox space of the people you're sharing files with.
If they can access them as normal, it means they have enough space.
If they don't have enough space and you have a Dropbox Business team, they're prompted to join, so they can have enough space to access the files.
They wouldn't be asked to pay, though, if they're prompted to join your team. Perhaps they're just prompted to upgrade their own accounts.
If you want to share files with them, without affecting their Dropbox quota, you can share files through a shared link instead.
Why does it offer for them to join our team folder though and not create their own or upgrade their own dropbox? Whenever I need to monitor activity and who has access to the files more closely, I invite them directly rather than lose track of who has what link.
- Jay
Hi kaitling2structures, are they on the same email domain as your own company, or are they using a different domain?
They are on a different domain.
- Jay
Thanks for the info. We appreciate the feedback in relation to this feature on how to improve the Dropbox services.
