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yammineesowri's avatar
yammineesowri
Explorer | Level 3
7 years ago

Using Magento 2 to import images and get a timeout or access permissions error

Hi Support,

 

i want to use my images in other application (Magento 2 import product).

 

Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in row(s)

 

i am getting this permission issue how can i solve it.

 

 

you can reach me on my email id: [email removed]

  • Rich's avatar
    Rich
    7 years ago

    All of the share links you posted (the first three are valid) work just fine, so there's no problem with the links themselves. If the link with ?raw=1 does not work within the application, then you'll need to contact Magento Support. My guess is that the application doesn't accept URLs that don't end in a recognizable file extension (.JPG, .PNG, etc.). If that's the case, images from a share link will not work for you. There are no other solutions from Dropbox for such a case.

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