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Forum Discussion
Two factor login functionality is broken on mobile browser
Hello, I tries logging in after I received the email about how Dropbox was compromised. When I logged in (on chrome mobile), the website sent me a code to enter. When I pulled up my email to look at the code and then opened the website again, Dropbox was asking for my password again. I used my old password the first time and then a more recent password the second time. Both times I was able to login but the website never gave me a window to enter the security code. Why is it using two separate passwords databases? You guys have to salt and pepper the credentials to avoid this issue
- Nancy
Dropbox Staff
Thanks for posting on our forum today, Hh225.
Do you mean that you were able to use both passwords (the old one and the recent one) on the Dropbox website, and they were both accepted?
Also, when you opened your email address, did you close the tab where the website was asking for the security code?
Let me know more info, and we’ll go from there.
