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Forum Discussion
Scammer created an account using an email that was phished.
A scammer phished an email account of an employee at our office and now has a DropBox account pretending to be her and is emailing our customers from it. They enabled 2 factor auth so we can't log i...
mattdamonism wrote:
A scammer phished an email account of an employee at our office ... They enabled 2 factor auth so we can't log in to stop it.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Rich
Super User II
Super User II
mattdamonism wrote:
A scammer phished an email account of an employee at our office ... They enabled 2 factor auth so we can't log in to stop it.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
