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Joy Lee's avatar
Joy Lee
New member | Level 2
2 years ago

Restoring data from a deleted account

When a colleague left the company, the account with all of the company's data was deleted. Is there a way to recover this account? It's really urgent and important, so please help me.
  • Rich's avatar
    2 years ago

    Joy Lee wrote:

    When a colleague left the company, the account with all of the company's data was deleted. Is there a way to recover this account?


    Was the account a member of a Business team, and if so, was the account deleted within the last seven days? If so, the team admin can restore the account. If it was a personal account that was deleted, then it's not possible to recover the account or the files that were in it.