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dominorodgers's avatar
dominorodgers
New member | Level 2
5 years ago

Remove from Team and revert back to Personal Dropbox

I have had a personal Dropbox for years which I use to do all my work, store photos, share files with clients and colleagues etc... I had a new client wanting to share files via Dropbox and without...
Security
Team member
  • Rich's avatar
    Rich
    5 years ago
    dominorodgers wrote:

    While I can see that it says on my Personal files that I am the only member, assuming the client can't see the files ...

    They can't see your files normally, but if they're on a Business Advanced or Enterprise plan, then the team admin has the capability to sign in as you and would be able access your files.

     

    Is there a way for me to remove myself from the Team?

    No. You need the team admin to convert your account back to an individual account. It's important that they don't simply remove you from the team. Doing so would delete your account and your files. They need to convert you back to an individual account.

     

    And if so will that simply go back to my normal plan?

    If you were on a paid plan before joining the team, then you would have received a prorated refund for any time remaining on your account. When your account is converted back, it will be a Basic account, and you'll need to resubscribe if you were previously on a paid plan.

KCACWillDo's avatar
KCACWillDo
New member | Level 2
5 years ago

I did that on my account but now I have major issues. Everything is stuck and I am getting this error:

 

'Your account can't be updated to leave the shared workspace. Some files are being used by other applications.'

 

I have manually shut down the files and it still shows: Windows Explorer is blocking the transfer

 

Please help!

 

Thanks

 

KC

 

 

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