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Keyonkk's avatar
Keyonkk
Helpful | Level 5
3 years ago

Can't access email to get 6-digit code

I can login successfully,  but needs me to check 6-digit code in email.   Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration, it needs me to chec...
Account Access
Security
  • Nancy's avatar
    Nancy
    2 years ago

    Paddy123, is there any chance you have any devices that are still linked to that Dropbox account (via a desktop/mobile app)? 

     

    If yes, please check their notifications as the one-time code may be there.

     

    Let me know how that goes.

mvcycleart's avatar
mvcycleart
New member | Level 2

I am trying to log into a dropbox account for a business we acquired years ago and i don't have access to the email on file to receive the verification code.  Is there anyway to log into my account with two-step verification another way?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
mvcycleart wrote:

I am trying to log into a dropbox account for a business we acquired years ago and i don't have access to the email on file to receive the verification code.  Is there anyway to log into my account with two-step verification another way?

As the link Rich gave unless you have a device already logged in there isnt a way, no. 

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