You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Problem getting verification codes that never arrive.
I've had a couple of issues lately with getting the verification codes while trying to help another user with their account!
We tried several times & nothing, even checking spam/junk folder & noth...
Unfortunately, two-step verification can’t be disabled temporarily without logging in. Here’s what you can try:
- Resend the Code: Attempt resending the code after a few minutes.
- Check Contact Information: Ensure the email or phone number linked to the account is correct.
- Use Backup Codes: If you have saved backup codes, use them to log in.
- Contact Support: If codes still aren’t arriving, reach out to Dropbox Support directly for assistance.
Hope this helps!
