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LoganBurke's avatar
LoganBurke
Explorer | Level 3
6 months ago

Not receiving the verification email

I've signed up and waited for a significant amount of time, but I'm unable to verify my account or view shared files because my activation email isn't arriving. I can't even speak to the support chat...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey faxhelp - sorry to hear about this.

 

Did you check your spam/junk folder for the email perhaps?

 

If you did and still can't find it, you can try requesting the verification email through another browser.

 

Let us know of any updates! 

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