You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

LoganBurke's avatar
LoganBurke
Explorer | Level 3
7 months ago

Not receiving the verification email

I've signed up and waited for a significant amount of time, but I'm unable to verify my account or view shared files because my activation email isn't arriving. I can't even speak to the support chat...
Account Access
Account Settings
LoganBurke's avatar
LoganBurke
Explorer | Level 3

Hi Hannah!

 

To confirm, I've been checking spam, and I've added the no-reply email to my contacts too. Still nothing so far

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Thanks for the update, Logan.

 

In that case, can I send you an email, to see what we can find out?

  • LoganBurke's avatar
    LoganBurke
    Explorer | Level 3
    7 months ago

    Sure!

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Thanks, Logan, you've got mail!

      • faxhelp's avatar
        faxhelp
        New member | Level 2
        6 months ago

         I am getting the same issue. 

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