We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

bbrennan44's avatar
bbrennan44
New member | Level 2
2 years ago

Need help identifying source file from dummy user in phishing scam.

Need help identifying source file from dummy user in phishing scam 

Account Access
Security
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi bbrennan44, let's jump right into this! 

     

    Would you be able to describe a little bit more in regards to the situation here?

     

    Give me some info as to what has happened, and what would you like to achieve, please.

     

    Keep me posted, and we'll take it from there! 

    • bbrennan44's avatar
      bbrennan44
      New member | Level 2
      2 years ago

       

      A dropbox account was created to distribute a phishing file through a user on my company's email domain. We are trying to locate and delete the dropbox source file and we have the attachment url used in the scam. 

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi bbrennan44, could I send you an email, in order for us to have a closer look into this, internally? 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!