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Forum Discussion

cognedur's avatar
cognedur
New member | Level 2
2 months ago

My account has been deleted because i joined another Dropbox team by mistake.

hello I have an account for several years and this morning i joined by mistake (thought if was a shared folder) another existing account so my own personnal account is terminated. This is a catas...
dropbox business
Offboarding
Onboarding
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
cognedur wrote:

I would like to have my personnal account back and leave the other one but i can't do that because i am not the administrator

You need to contact the team admin and ask them to convert your account back to an individual account. It's very important that they don't just remove you from the team as doing so would delete your account. If that were to happen they only have seven days to restore your account. They must convert it back to an individual account.

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