You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rcarig's avatar
Rcarig
New member | Level 2
3 months ago

My account disappeared. How can I find it?

I still have my email of when I started my account, but my account is no longer found and forces me to sign up for a new account.

  • Hi, Is it possible that you haven’t accessed your account in a while? Your account will be automatically closed, and your files will be deleted 90 days after 12 months of inactivity.

     

    If not; Could you please check if your Dropbox account is part of a Dropbox team or if it’s a personal account?