You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
lost email, host/ESP is shut down - how to log in?
I am a paying subscriber since 10 years but can't get in touch with dropbox staff in any way because I can't log in to my account. the mail attached to my account is gone, erased from the earth as th...
absolutely _ I am longing for someone at dropbox to take my request and advice. please write on [personal information removed per the Community's Guidelines]
I have just signed in for a plus membership - but still I cannot write support directly og get acces to my account - because you have the 6-digit code sent to email as the onto two-step procedure.
Hannah
Dropbox Staff
Dropbox StaffHey flemmingthelemming, happy Monday!
I just sent you an email, so we'll continue working on this there.
Hi,
I have the same problem. My ESP "Teleline" is closed, and I need to change the mail communication for receiving the confirmation digits to install on my new PC.
- Jay
Hi viroroi, I’d recommend getting in contact with our support team directly to look into this matter in more detail by opening an incognito/private browsing window, while not signed into your account, and accessing this link.
From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.
