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Christian78's avatar
Christian78
Experienced | Level 11
2 years ago

Log in as User

Hi,   I'm Admin of a Dropbox Business Team and I'm trying to solve some issues one of "my" Users has with his files. In the Support documents, I found this.   When I visit the Page with all Users...
  • Rich's avatar
    2 years ago

    Christian78 wrote:

    I'm Admin of a Dropbox Business Team ... I find several options, but unfortunately not the option to sign is to the account of this user.


    Are you THE team admin, or one of the other admin types on the account? Only the team admin has permission to sign in as a user.

     

    Also, this feature is only available on Advanced and Enterprise Business accounts. Standard Business accounts don't have this feature.

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