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Forum Discussion
Let go from company, but data was lost when I my account was removed/revoked access?
Howdy folks,
I hope this finds everyone well. I was working for a company for years, where I originally owned and paid for the Dropbox used for the company. A couple months ago, all that data w...
Hannah
Dropbox Staff
Dropbox StaffHi there, MrGuitarro, and thanks for your post.
From what I understand, you previously had a paid individual Dropbox account, with which you joined a Dropbox Business team account and then were removed from the team and now you cannot access your account and files.
How long has it been since you got removed from the team?
Also, do you get some kind of error message, when you try to sign in to the account? For example, that the account doesn't exist?
Let me know and we'll go from there.
Believe I was removed from the team 6.28.
Only error message I got was invalid email/password.
- Mark
Super User II
MrGuitarro wrote:
Believe I was removed from the team 6.28.
Only error message I got was invalid email/password.
You need to contact the company you worked for and ask if they kept a backup. If they didnt its unlikely they'll be able to recover the data as its only kept for 7 days,
The invalid email error is correct because that account no longer exists - the Business deleted it.
They should have removed you from the team instead of deleted you.
